「Staff are Great, lovely Hotel. Shower was problematic, as soon is it is hot; it’s too hot. So one adjusts it to colder, then too cold, and could not regulate the temperature. Constantly going back and forth; ruining the morning shower experience.
It was the same last year as well.」
「Very crowded swimming pool with day pass holder.
Shower in my room was inconsistent with hot and cold water. Be careful or you can get burned.
The steam room did not work on Monday morning.
Buffet breakfast was very good and the restauryany had beautiful views」
「What a fantastic hotel! I had an amazing stay and truly enjoyed every moment. The rooms were beautiful, spacious, spotless, and very comfortable. The food was delicious, with a great variety of options.
The best part was the staff. Every employee was incredibly friendly, professional, and attentive. They went above and beyond to make sure I had a wonderful experience, and their excellent service made my stay even more enjoyable.
The only small issue was that the hallway lights shined into the...
「This was a last minute booking, and I count be more pleased. The staff was incredibly kind and helpful. Our room was clean and very comfortable. We ate at the restaurant for dinner and enjoyed our meals. Breakfast was the best I’ve had at a hotel. I cannot wait to return.」
「Todo el personal es muy atento.. esta en la parte de Cuenca Moderno caminando esta a unos 15min del centro historico.. el anfitrion del restaurante es muy gentil
Habitaciones limpias con todo lo necesario」
「Directly in Cuenca el centere. Perfect for walking. Go to the street vendors and grab some authentic Ecuadorian street food in the evening. Very friendly staff. Building was well kept and clean though a bit noisy. Beautiful old hardwood floors announced every visitor.
There is on-site parking for about $4 overnight. A lovely light breakfast was provided」