含欧式早餐

关于滑石万豪费尔菲尔德套房酒店的点评

2.5 out of 5
滑石万豪费尔菲尔德套房酒店
1000 University Pkwy, Slippery Rock, PA

点评

9.0

非常棒

10 分 - 超赞。372 条好评,共有 589 条点评" "
8 分 - 还可以。160 条好评,共有 589 条点评" "
6 分 - 一般。34 条好评,共有 589 条点评" "
4 分 - 很差。14 条好评,共有 589 条点评" "
2 分 - 糟糕。9 条好评,共有 589 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.2/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

Elizabeth,Duncansville

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The road to get into the hotel is terrible!!! It needs repaired or create another way in
2024 年 5 月入住 2 晚
Carol 于 2024年05月15日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock.We are in the process of having that driveway into the parking lot repaired - I'm sorry for the inconvenience

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Carol 于 2024年04月9日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

Colleen

商务旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Pool and hot tub was closed…cable service was not working most of our stay…the driveway into the hotel was horrible with potholes. Unacceptable
2024 年 2 月入住 1 晚
Carol 于 2024年02月28日 的回复
Thank you for taking the time to leave us your feedback. We appreciate the 4/5 even though you encountered many issues during your stay. The entire area was affected by Direct TV's outage; frustrating, for sure. There would never be a good time for closing the pool area for renovations, but we've tried to get it done before the busy summer - again, unfortunate time for your stay. And, finally, the driveway into the parking lot - definitely a project we are waiting to address once the weather changes. We are sorry for the inconveniences that you faced and hope that next time you are in the area we will make a 5/5 impression on you!

10/10 超赞

Mike

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property, we will be back.
2024 年 2 月入住 1 晚
Carol 于 2024年02月24日 的回复
Thanks, Mike, for the fabulous review of your stay with us here in Slippery Rock! We are thrilled to hear that you enjoyed your stay here and look forward to hosting you next time!

8/10 还可以

Mary

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Carol 于 2024年02月18日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

4/10 很差

Megan

与家人及幼儿出行, 与家人出行
不满意:清洁度、服务设施、住宿条件和设施
We booked the hotel for a cheer competition all weekend. I went out of my way to find a hotel with a large pool and hotub to enjoy the weekend with kids. When we arrived they informed us the pool was closed all weekend. Our room had a tub so I let the kids fill it up and play in it to pass some time. I had to scrub it clean, there was gross hair everywhere. When it came time to go to bed, the people upstairs were jumping on floors and beds until 11 PM. We called to the front desk 3 times for them to get it taken care of. We booked for 2 nights and ended up just staying one night and going home early, it wasnt worth spending another day and night there.
2024 年 2 月入住 2 晚
Carol 于 2024年02月11日 的回复
Thank you for leaving your feedback regarding your stay with us. I'm sorry that the hotel was not quiet - we did indeed have a group of cheerleaders here that had a tough time settling down. Expedia does NOT show that we have an operable pool at this time, and you did receive a prearrival email stating the fact that it was and would be closed during the time of your visit, as well as during the check in process. It's a shame that you didn't reach out prior to arrival indicating your concern

2/10 糟糕

Jason

与家人出行
They advertised a pool- the only reason we booked this specific hotel and the hotel was under construction- very disappointed
2024 年 2 月入住 1 晚
Carol 于 2024年02月11日 的回复
Thank you for taking the time to leave your feedback regarding your stay with us.

10/10 超赞

Courtney

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Classy place to stay!
The experience was great. Couldn’t partake in breakfast while I was there because of time restraints. Everyone was so nice and I even received an upgraded room at no charge.
2024 年 2 月入住 2 晚
Carol 于 2024年02月11日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

6/10 一般

Michael

满意:住宿条件和设施,清洁度
不满意:客房舒适度
Small rooms and noisy. For $199 I expected a bigger room and a better experience
2024 年 2 月入住 1 晚
Carol 于 2024年02月11日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock

2/10 糟糕

真实旅客

2024 年 2 月入住 1 晚
Carol 于 2024年02月18日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Matthew

2024 年 2 月入住 1 晚
Carol 于 2024年02月10日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Marlene

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent and super clean!
Check in/check out was quick and easy. Room was immaculate. It was so clean. Great job housekeeping.! Breakfast was hot, well stocked and breakfast area was super clean as well. Breakfast lady was nice and we enjoyed talking with her. Staff was friendly and helpful. We will definitely stay here again if we are in the area.
2024 年 1 月入住 1 晚
Carol 于 2024年01月16日 的回复
Thank you so much for taking the time to leave us such great feedback regarding your stay with us here in Slippery Rock! We are thrilled to hear that you enjoyed your visit!

10/10 超赞

Marian L

满意:清洁度、员工和服务、住宿条件和设施
Great place to stay for sure 👍
2023 年 12 月入住 2 晚
Carol 于 2024年02月10日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Laurie

2023 年 12 月入住 1 晚
Carol 于 2023年12月28日 的回复
Thank you so much for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Elizabeth

满意:清洁度、员工和服务、住宿条件和设施
Hotel was decorated nicely for Christmas. It was inviting and cheery. The hotel was quiet.
2023 年 12 月入住 7 晚
Carol 于 2023年12月22日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Stephanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Carol 于 2023年12月20日 的回复
Thank you so much for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Jean yan jun

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
We had a great time. Staff were all very friendly and helpful. It was so wonderful that there’s oatmilk for my coffee and gluten free muffin to accommodate my allergies. We would definitely stay there again.
2023 年 11 月入住 2 晚
Carol 于 2023年11月14日 的回复
Thank you so much for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay for the weekend.
The front desk staff was great and helped me book an early check in. The entire hotel was clean. My room had everything I needed for my weekend visit and the hotel is close to anywhere you’d want to go in Slippery Rock.
2023 年 10 月入住 2 晚
Carol 于 2023年10月24日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Carole

2023 年 10 月入住 1 晚
Carol 于 2023年11月14日 的回复
Thank you so much for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Meghan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Carol 于 2023年10月12日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

Scott

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Carol 于 2023年10月11日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

Jennifer

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Carol 于 2023年10月9日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us!

8/10 还可以

Ruth

满意:清洁度、员工和服务、住宿条件和设施
Staff was friendly but thermostat in room wouldnt turn on. Fortunately it wasn't overly hot and I was able to remain relatively comfortable.
2023 年 10 月入住 1 晚
Carol 于 2023年10月3日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!I'm so sorry that you had difficulty operating the thermostat in the room; please know that there is always someone at the front desk to help you with any issues that you have while you are a guest in our hotel!

4/10 很差

Amy

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Carol 于 2023年09月28日 的回复
Thanks for leaving your feedback

10/10 超赞

Courtney

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Carol 于 2023年09月26日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Sherry

2023 年 9 月入住 1 晚
Carol 于 2023年09月25日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Tiffany

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Carol 于 2023年09月24日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

Brian

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The visit was very good and the breakfast was bice.
2023 年 9 月入住 2 晚
Carol 于 2023年09月20日 的回复
Thank you so much for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Drew

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
great stay. helpful staff and clean. cant ask for much more.
2023 年 9 月入住 2 晚
Carol 于 2023年09月18日 的回复
Thank you so much for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Edmund

与家人出行
满意:服务设施
Our stay was so enjoyable and comfortable. The location was perfect; Close to everything.The staff was magnificent. I will surely recommend this facility and I’m looking forward to returning.
2023 年 9 月入住 1 晚
Carol 于 2023年09月15日 的回复
Thank you so much for taking the time to leave us such great feedback regarding your stay with us here in Slippery Rock!We look forward to hosting you next time you are in the area!

8/10 还可以

Rebecca

满意:清洁度、员工和服务、住宿条件和设施
I
2023 年 9 月入住 1 晚
Carol 于 2023年09月5日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

2/10 糟糕

Karen

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Woke up with bug bites on my legs. Staff refused to acknowledge it and asked if we had been outside. Not polite or professional.
Carol 于 2023年09月3日 的回复
Dear Karen,,Thank you, Karen, for taking the time to leave your feedback regarding your stay with us. I'm sorry, Karen, that you found me to be "not polite or professional." I'm confused as to how you can state that "staff refused to acknowledge it," as I listened to your concern, I empathized with your situation, I explained the actions that would be taken to look into the issue, I asked questions to try to understand what could have happened, and I documented the situation by opening a case with Marriott. I also wished you a good rest of the day and thanked you for letting me know what had happened. I don't understand how I wasn't polite or professional, and I certainly did acknowledge what had happened, Karen, as I take all feedback very seriously. Again, thank you for taking the time to leave your feedback, Karen.

10/10 超赞

Willie

Good
2023 年 8 月入住 6 晚
Carol 于 2023年08月30日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service. Courteous staff.
2023 年 8 月入住 2 晚
Carol 于 2023年08月21日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Kimberly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to Slippery Rock University, clean, quiet.
2023 年 8 月入住 1 晚
Carol 于 2023年08月15日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

James

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚
Carol 于 2023年08月15日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

2/10 糟糕

Brad

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Charged an unnecessary fee for cleaning for gummies on the floor an apparent stain. We take care of our hotel room and travel often. Weve never been treated like this.
Carol 于 2023年08月9日 的回复
While we appreciate your feedback and understand your frustration for the charge, the fee was due to multiple stains on linens and carpet as well as excessive trash strewn all over room. Pictures were taken. Our housekeepers work hard enough as it is, they shouldn't have to deal with this. We stand behind the charge, and we stand behind our staff.

10/10 超赞

Mark

与家人出行
2023 年 8 月入住 1 晚
Carol 于 2023年08月8日 的回复
Thank you so much for leaving us your feedback regarding your stay here in Slippery Rock!

10/10 超赞

Michael

2023 年 8 月入住 1 晚
Carol 于 2023年08月5日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Val

与配偶出行
满意:服务设施
Clean facility on well kept grounds with a very helpful Staff. Expectations met.
2023 年 8 月入住 1 晚
Carol 于 2023年08月3日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

William

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This Hotel was located next to a cemetery on the outside of town. Not very much within walking distance but the town is small and quiet. Easy drive to restaurants nearby.
2023 年 7 月入住 1 晚
Carol 于 2023年07月24日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

6/10 一般

JD

2023 年 7 月入住 2 晚
Carol 于 2023年08月15日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Marlene

2023 年 7 月入住 1 晚
Carol 于 2023年07月14日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

megan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
Carol 于 2023年07月6日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Jennifer

与家人出行
满意:员工和服务,清洁度
We had a wonderful stay at this property. Everyone was friendly and kind and accommodating. My daughter will be attending SRU in the fall and we will definitely use this location as our go to when we visit!
2023 年 6 月入住 1 晚
Carol 于 2023年07月5日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock! We look forward to seeing you again in the near future!

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施
Very clean and welcome
2023 年 6 月入住 1 晚
Carol 于 2023年06月26日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Todd

2023 年 6 月入住 1 晚
Carol 于 2023年07月14日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

10/10 超赞

Deanna

2023 年 6 月入住 1 晚
Carol 于 2023年07月14日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!

8/10 还可以

Kristen,Gowanda

与家人出行, 团体旅客
满意:员工和服务,清洁度
We had a great stay. Spent some time on the back patio area and all the potted bushes were dead. Just get rid of them. Also, a couple of gas fire pits in the back would make it so much nicer. Breakfast was great. Employees were super nice.
2023 年 6 月入住 1 晚
Carol 于 2023年06月12日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!We laughed about your "dead bushes" comment! We wanted to give the poor little guys just one more chance to survive!

6/10 一般

Nicole

2023 年 6 月入住 3 晚
Carol 于 2023年06月12日 的回复
Thank you for taking the time to leave us your feedback regarding your stay with us here in Slippery Rock!