士麦那Omni

“Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.”

“Great hotel. Excellent staff. The only negative about my stay is that the system was down, or out, which prevented the hotel staff from being able to activate key cards to the rooms. Each time you needed to get to your room, someone from the front desk had to take you there. At times, the front desk was busy so there was a wait, but overall, I enjoyed my stay.”