Snainton Hotel with Pool

"The spa is super , the rooms are simple but perfect and the staff are just so helpful and lovely I left something behind and it was no problem for the staff to arrange to send it back to me in London the next morning . Nothing is complicated as life should be and is very rarely found. It’s the second time I have been there and to Helmsley in the last 3 weeks and I will be back again soon . Thank you . "

"Very clean family room on floor 1, had to go and ask for decaf coffee to be told they didn't stock it slightly disappointed. Then spoke to a member of staff who actually went above and beyond and went and got me some. Entertainment didn't happen due to sound technical problems but bingo went ahead slightly later than it was ment to. Evening meal was ok all you can eat buffet but half of the kids menu wasn't available no drinks available other than Very small glasses of water Bar prices reasonable. Only thing I will say staff need to ask the people thats sat in the lobby after 11pm to keep the noise down or returning to the hotel drunk after a night out"

"Best part of the Hotel the staff friendly and welcoming . Personally would never stay again . The building is grand unfortunately time and the owners have not been kind to it. Very dated and neglected in parts. Appreciate that it’s a budget hotel but come on owners update the facilities. Paid £17:95 for a one course meal in the buffet restaurant was not worth it my opinion. So did not stay for breakfast had at a local cafe instead."

"We love it here. The local area and surrounds are stunning. The hotel and grounds are lovely, the rooms have comfy beds and pillows. The staff are very warm, friendly and efficient and the food onsite, very delicious. Thank you for another wonderful stay."

"Friendly staff very helpful was too hot in bathroom radiator on which made bedroom clean very hot had a hot dripping tap"