“My room was lovely, very clean, and comfortable. The room overlooked the pool - I was at the center of everything. The staff was so helpful and kind, from the driver (Luis) they connected us with to the wait staff, cook, bartenders, maintenance, and a welcoming reception. The food was absolutely lovely, fresh, and the taste was amazing! We celebrated my son's 11th birthday there. I can't wait to return. My one regret was that I had zero time to enjoy the yoga classes. But I will return soon.”
“My room was lovely, very clean, and comfortable. The room overlooked the pool - I was at the center of everything. The staff was so helpful and kind, from the driver (Luis) they connected us with to the wait staff, cook, bartenders, maintenance, and a welcoming reception. The food was absolutely lovely, fresh, and the taste was amazing! We celebrated my son's 11th birthday there. I can't wait to return. My one regret was that I had zero time to enjoy the yoga classes. But I will return soon.”
“The camper room wreaked of a horrible smell and fume which within 20 mins caused my girlfriend to constantly cough and gag then within an hour or two both of us had headaches and needed ventilation and outdoor air. They tried to accommodate us with another camper but by then we both felt extremely nauseated and refused to stay. On top of that I was told I couldn’t get a refund. ”
“The camper room wreaked of a horrible smell and fume which within 20 mins caused my girlfriend to constantly cough and gag then within an hour or two both of us had headaches and needed ventilation and outdoor air. They tried to accommodate us with another camper but by then we both felt extremely nauseated and refused to stay. On top of that I was told I couldn’t get a refund. ”
“THIS WAS ONE OF THE NICEST HOTELS I HAVE BEEN IN IN TH DR. RUEBEN AND HIS STAFF WERE EXCEPTIONAL.ROOMS WERE CLEAN,FOOD WAS GREAT, AND AMBIANCE WAS IMPECCABLE. WOULD DEFINITELY STAY HERE AGAIN.”
“THIS WAS ONE OF THE NICEST HOTELS I HAVE BEEN IN IN TH DR. RUEBEN AND HIS STAFF WERE EXCEPTIONAL.ROOMS WERE CLEAN,FOOD WAS GREAT, AND AMBIANCE WAS IMPECCABLE. WOULD DEFINITELY STAY HERE AGAIN.”
“I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point.
The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing.
Maintenance across the……
“I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point.
The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing.
Maintenance across the……
“Access to the beach is superb. So it is the restaurant Serenade.
I would've liked to know from staff that at the airport they require printed boarding pass.”
“Access to the beach is superb. So it is the restaurant Serenade.
I would've liked to know from staff that at the airport they require printed boarding pass.”
“We spent most of our time relaxing at the condo. We did not rent a car because drivers are crazy. the taxi stand was convenient but almost got hit by a motorcycle because most drivers seem to think it's more important to get where they are going than following traffic laws. It was fun watching the kite surfers. The restaurant right next door was good and reasonable. No credit cards so get plenty of Dominican Pesos. The most disappointing thing was so many of the dog owners don't clean up after……
“We spent most of our time relaxing at the condo. We did not rent a car because drivers are crazy. the taxi stand was convenient but almost got hit by a motorcycle because most drivers seem to think it's more important to get where they are going than following traffic laws. It was fun watching the kite surfers. The restaurant right next door was good and reasonable. No credit cards so get plenty of Dominican Pesos. The most disappointing thing was so many of the dog owners don't clean up after……
“The room was nasty, roaches all over the desk and tv console & the bathroom as well. The only reason we stayed is because we had no car to leave. We barely slept & kept waking up to kill roaches. We kept our clothes and toiletries in our suitcases. The shower was full of previous guest hair and moldy. The excuse from the front desk was that this room had been blocked and they gave it to us anyway. Unacceptable!!! We did like the restaurant staff, food was ok views were nice from that area. ”
“The room was nasty, roaches all over the desk and tv console & the bathroom as well. The only reason we stayed is because we had no car to leave. We barely slept & kept waking up to kill roaches. We kept our clothes and toiletries in our suitcases. The shower was full of previous guest hair and moldy. The excuse from the front desk was that this room had been blocked and they gave it to us anyway. Unacceptable!!! We did like the restaurant staff, food was ok views were nice from that area. ”