South Bronx Adventure Sport Hotel

"Negatives: The room is so small it was hard to use the desk. So small there was no table to eat on. Had a broken toilet seat that was the wrong size. Images on line made the space look more luxurious. Positives: The room was very clean. The building is reasonably secure. The workout gym is amazing. The business space is very functional, quiet and inviting. Communication with management was efficient (but impersonal). I would consider using the company again."

"Listing was not as advertised, in an unsafe neighborhood, requested separate rental agreement (which would be fine) but an additional requirement for card documentation for their file, implying a duplicate charge. When I tried to cancel our 5 night stay (online, via phone, and through email) after nearly being accosted by 3 strangers upon our entry, I was immediately denied and told 'no refund', 'can't cancel' and 'its not known (locally) as a safe place'. Ridiculously poor customer service...