"Beautifully situated next to the beach in Falmouth, although it is a shame that a large building obscures much of the sea view. Upon arrival the receptionist was rather brusque, not to say rude, and just barked “surnames” in our direction, which wasn’t very welcoming.
The luxury suite with sundeck room was very nice and comfortable with a good shower, great bed and shower. The bar staff were excellent and very friendly.
We were dismayed to discover that the spa was not included and a further fee was required for access (the room was £320 for one night) we didn’t want to pay this so went to the heath club pool instead, which was awful. “Family swim” for list of the afternoon meant shrieking kids and splashing. The pool area was rather poorly maintained, with a missing ice bucket etc.
The breakfast selection was varied, but the eggs Benedict was rather sad, with a cold muffin and a tiny smear of hollandaise.
All in all, it’s good, but could be so much better and very expensive for what it is."
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