"It took two days to get someone to come and unblock the toilet which was blocked when I arrived. I sent multiple messages via WhatsApp and spoke directly to individuals at the front desk. It was the weekend and the first person said they had no maintenance staff present, but had contractors on site who might be able to fix it. No one came by. I was assured the next day that someone would see to it, but no one did. All it needed was a plunger. I love this hotel for its kitchenettes and convenient location and have stayed multiple times, but this was frustrating."