"The hotel is in a great location, and it's clean with wonderful staff and nice rooms. The free coffee and water were also much appreciated. It would be nice to have a few more breakfast options and perhaps a greater selection of snacks that are gluten and dairy-free. But overall, it was a great stay for the price!"
"Breakfast was lacking except for coffee which I don't drink. I was glad I brought a hotpot and tea bags. That aside, the room was very nice. Staff was very helpful. Location was excellant. And there is a nice exercise room downstairs."
"Solo traveler. Spacious king room. Double sink bathroom. The breakfast buffett was one of the best I've had. Convenient location to Michigan Ave and Riverwalk."
"This hotel is showing its age and it’s in need of a good deep cleaning. The carpet is worn and stained in many areas. The A/C doesn’t seem to work in several rooms and the staff isn’t super concerned with customer service. Wouldn’t recommend staying here"
The Chicago Hotel Collection Ambassador Gold Coast
4/10 Poor
"Walking into the hotel, it's very nice. The bar stea is also very impressive. The staff were friendly and helpful. The room was a massive disappointment. Like a cross between ikea and a motel 6. It was clean but very spartan. White walls, no pictures. I expected much much more for the price.
Definitely would not recommend"