Dallas Southern Methodist University Hotels

"Nice place."

"Recommend "

"."

"The hotel is beautiful and the room is large and clean. But there was so much thumping and the sound of chairs being dragged etc, from early in the morning in the room above ours that we got very little sleep. Several times it was so bad that we thought someone was knocking loudly on our door, and it scared us awake. I told the front desk when we left but they didnt seem overly concerned with making it right. "

"Shower mat is stained, bed sheets stained, toilet paper roll was almost empty upon arrival, coffee was gone at 8:15am. "

"The hotel a/c unit rattled in which one could not sleep. I left at 5 AM due to the rattling. Then I was placed near the highway which you could hear. The hotel was not full and why could you not be placed opposite of the hotel. The clerk asked - did you complain. What is the point? You are attempting to sleep. Who wants to get up in the middle of the night to change rooms have someone come in to take a look in the middle of the night. I would not recommend the hotel to anyone."

"Solid "

"Terrible conditions… the property it self is ran down. Definitely not kept up with. There’s crackheads everywhere. They keep the doors propped open with rocks so that their people can come in and out when they please. The elevators are broken so you have no choice but to take the creepy stairwell. My window had huge holes in the screens where it appeared someone had climbed through at some point. The room smelled terrible and the door frames were sketch. There was a gap in the door and the lock where it appeared maybe someone had wedged something through before to enter. Do not stay here. "

"This is supposed to be a luxury hotel and that was not the experience. The rooms were fine, but nothing more elevated than a Holiday Inn Express. An hour and a half to get brunch (open seating) when there were only 12 people in the restaurant. No manager. No bartender. There was a noisy party in the restaurant who would not be escorted out to the lobby - they were not patrons. Wait staff was not trained in even the simplest of procedures (pour water in the water glasses; bring everyone's food out). The acoustics in the dining room were not what they once were when this hotel was a destination years ago. They have arches in the ceiling and hardwoods on the floor without sound absorption so essentially all the sound is echoing off each other, which makes it highly difficult to have a nice dining conversation at the table."