Dongducheon Soyosan Mountain Hotels

"The breakfast buffet was convenient, but some dishes were old or overcooked. (Cheese, cold cuts, waffles ... were served dried) Air conditioner was not on according to the front desk, and the room was too warm and stuffy. We were not able to adjust the room temperature while we stayed. The front desk suggested to keep the window open while the city's air quality, pollution, was terrible. Not a safe / ideal stay for a family with kids or sensitive group. Laundry washer/drier in service room was free but not functioning. We tried twice to wash and dry (wasting hours waiting) and moved on to a local laundromat near by. The hallway carpet in the hotel was uneven and improperly installed, creating a potential safety hazard. This condition could be especially dangerous for guests using wheelchairs or for young children, as it increases the risk of trips and falls. The location was very convenient. Easy to access subway lines and a lot interesting places."

"Biggest issue was the third room by the front door was really small and had no windows. It was much warmer in that room than the rest of the rooms. I was told that until summer, the AC is not turned on for all rooms. The front desk did give us a fan, but that was something unexpected. The staff was very good and the location was very good. "

"Really enjoyed my stay as a solo travel. The hotel room was so clean! "

"The service - especially from Brian on reception - was amazing! Super helpful and informative. The food was incredible and so were the amenities."

"great breakfast, spacious rooms, clean, great location!"

"Great choice of breakfast, from bacon and eggs to creme brulee and sweets... you choose!"

"Great location, facility, staff, service, and breakfast!! 5 starts! Highly recommend "

"Our experience was really great and we olan to stay there again."

"Service was great! The only thing I do recommended is maybe a little more comfortable beds. I felt the beds were a bit too firm for my liking. "