Tokyo Spiral Hotels

"The rooms are small, as described in the measurements online so it's quite tight for a family of 4 (w 2 small kids) but did the job for us. Check in was quick and easy for us, process is very smooth. Staff are prompt in responding to inquiries (front desk & room service). They come by quite quickly if after you make your phone call requesting for extra items. Washroom has a very high step which takes time to adjust to, a bit dark so hard to see how clean it is. The breakfast buffet selection is good, and the staff serving is good. It runs from 07:00 to 10:30. For some reason, we were ushered out really quick on one of the mornings (at 10:35am) even though there were other people who were still seated at their tables. We loved there is an underground path to walk to get to Shinjuku station, it was very convenient for us. "

"Staff was great, clean rooms"

"Great location, lovely hotel"

"This was a great hotel and I really like that the room had a small seating area with a small couch and a table next to the bed. Staff were friendly and the room was clean and comfortable."

"It’s a GREAT hotel! The location is great, the facilities are great and the staff is GREAT! They are friendly, knowledgeable and helpful. We participated in a guided walk offered by the hotel to a nearby park where we got to enjoy the Cherry Blossoms. It was a great experience."

"Loved the breakfast and the staff was so kind. Bathroom sink wasn’t draining properly initially but was fixed by housekeeping"

"Kitchen had everything necessary. The washer dryer was wonderful. The room had stains in the carpet and bed sheets were towards the end of their useful life. Location was good. Short walk to shibuya. "

"The AC was great food options where plenty."

"The breakfast was amazing and fresh with 6 options of entrees but also a small buffet, they clean and restore everything , every other day for your room so it’s not long of a wait, the location is amazing and semi isolated in a very populated district, you are above everything but accessible to everything. The staff was super friendly and can speak enough english t9 help, but remember to leave some Japanese to get you by. Love this place and will be staying again. I felt at peace and in a clean environment. "