I booked 2 nights Friday thru Sunday and I woke up Saturday to go shopping and came back and someone else was in my room my belongings where gone they bagged all my things up and said I only paid for one night and wouldn’t correct their mistake I was beyond pissed and upset also inconvenienced extremely
Mary
2024 年 5 月入住 2 晚
10/10 超赞
Matthew
2024年04月25日
满意:清洁度、员工和服务、住宿条件和设施
Matthew
2024 年 2 月入住 5 晚
2/10 糟糕
Kimberly
与家人出行
2024年04月14日
不满意:清洁度、服务设施、住宿条件和设施
The guys at the front desk were very nice. That was the only positive about this experience! Where to start... Walked into room and it smelled nasty and unclean. The lamp did not turn on. It had to be plugged into the wall and unplugged nightly because the twist switch was broken. Bottom sheets had hair and black stuff on them where they must not have been changed. Shower did not drain. Mold on walls by toilet. No TV remote. Pool ladder steps broken. Door to restroom in pool room that and would not shut. Only two overhead lights worked in pool room. There were left over coffee grounds in room coffee pot. Outlet at sink did not work. There was no room service you had to ask for linens each night and they never had enough. First night the shower water was luke warm at best. There was no microwave in room that was listed in amenities for the room. Walls are very thin.
The outside back door card reader was broken. The breakfasts were definitely not the full spread of typical choice motels. And this was for a $145 a night. A new room was asked for and was told none available.