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关于卡莱恩湾酒店的点评

4 out of 5
卡莱恩湾酒店
Sea Road, St Austell, England

点评

9.2

非常棒

10 分 - 超赞。234 条好评，共有 346 条点评" "
8 分 - 还可以。82 条好评，共有 346 条点评" "
6 分 - 一般。23 条好评，共有 346 条点评" "
4 分 - 很差。6 条好评，共有 346 条点评" "
2 分 - 糟糕。1 条好评，共有 346 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.8/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Rasha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place and staff are so nice room was clean with very nice view
2024 年 5 月入住 2 晚

10/10 超赞

Anita

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous staff. Couldn’t do enough for us. First class food and beautiful room. Wonderful facilities with a fantastic pool Spotlessly clean everywhere. Will definitely return
2024 年 5 月入住 1 晚

10/10 超赞

Nasir

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This ia an amazing place. From the minute we wallked in to the minite we left the levels of service was impeccable. Lovely rooms, Top class Spa and pools. Delicious breakfat with a great variety and excellent, friendly and professional staff who look to cater for your every need. I will definitely be back later in the summer.
2024 年 5 月入住 2 晚

10/10 超赞

Ian

与家人出行
满意：住宿条件和设施，清洁度
Great location, wonderful views, lovely room and fabulous facilities.
2024 年 4 月入住 3 晚
CBH 于 2024年04月30日 的回复
Thank you for your review.Kindest Regards

10/10 超赞

Thomas

满意：住宿条件和设施，服务设施
Service great
2024 年 4 月入住 1 晚
CBH 于 2024年04月19日 的回复
Thank you for your review. Kindest Regards

10/10 超赞

Simon

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely nights stay for work. Peaceful and beautiful surroundings
2024 年 3 月入住 1 晚
CBH 于 2024年03月22日 的回复
Thank you for your lovely review. Kindest Regards

10/10 超赞

Wayne

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel, attentive staff and lovely location. Will definitely be staying again. Should be a 5 star hotel!
2024 年 3 月入住 1 晚
CBH 于 2024年03月22日 的回复
Thank you for your kind comments. We look forward to welcoming you back in the future. Kindest Regards

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just an amazing stay. Highly recommend
Absolutely amazing. The best in this area. The facility’s are just amazing and spotless and so friendly. 5 stars allround
2024 年 2 月入住 1 晚
CBH 于 2024年02月27日 的回复
Thank you for your review. We look forward to welcoming you back in the future. Kindest Regards

10/10 超赞

Paul

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel and a faultless experience. Everything you hope for when you book a break away.
2024 年 2 月入住 2 晚
CBH 于 2024年02月27日 的回复
Thank you for your 5* review. Kindest Regards

8/10 还可以

Waheed

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff...Every member from front desk, facilities team ,Breakfast team to house keeping. Amazing staff with all smiles and know how to treat clients.
2024 年 2 月入住 2 晚
Cbh 于 2024年02月27日 的回复
Thank you for your lovely review. Kindest Regards

6/10 一般

Emma

商务旅客
满意：员工和服务
2024 年 2 月入住 1 晚

10/10 超赞

Simon

2024 年 1 月入住 2 晚
CBH 于 2024年02月27日 的回复
Thank you for your review. Kindest Regards

10/10 超赞

Matt

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Great service, slightly over priced on the restaurant menu but bar menu suitable, steak a little too fatty but enjoyable
2024 年 1 月入住 1 晚

10/10 超赞

Eva

2024 年 1 月入住 1 晚
CBH 于 2024年01月23日 的回复
Thank you for your 10* review. Kindest Regards

10/10 超赞

sophie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
CBh 于 2024年01月23日 的回复
Thank you for your kind review. Kindest Regards

10/10 超赞

Jay

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stunning view
Lovely hotel. In great condition and the staff are friendly and attentive. Won't hesitate to return. The only negative was that as my room was by the lift an early riser woke me at 5 in the morning. But can't complain too much. The stunning view of the sea made the trip
2024 年 1 月入住 1 晚
CBH 于 2024年01月23日 的回复
Thank you for your kind review.We look forward to welcoming you back in the future. Kindest Regards

6/10 一般

Abbey

满意：清洁度、住宿条件和设施、客房舒适度
Wonderful Hotel
It was wonderful staff kindness! Food was great and rooms were nice maybe little small but still lovely! I had a wonderful time maybe I’ll come back again :-)
2023 年 11 月入住 3 晚

10/10 超赞

Mick

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
CBH 于 2023年11月20日 的回复
Thank you for review. Kindest Regards

6/10 一般

Rebecca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was lovely and everyone was very friendly when being greeted however when going for a meal group of other couples were very loud and we had to leave the resturant to enjoy the remaining time of the night together. The waiter was brilliant and did apologise but I feel if they respected the resturant our stay would have been better. Also we were informed the gold course would have a buggie we then got to the course and buggies were not permitted at this time. The hotel should be informed of this as this also disapointed us.
2023 年 11 月入住 1 晚

10/10 超赞

matthew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A beautiful gem
There are few places you could find more quintessentially English than a Seaside Hotel, The Carlyon Bay Hotel is exceptional, wonderful and timelessly beautiful. You will not find better customer service, spectacular views and a sense of quiet calm. A little weekend break made very special by the staff, I could not fault a single thing ❤
2023 年 11 月入住 1 晚
CBH 于 2023年11月14日 的回复
Thank you for your lovely review. We look forward to welcoming you back in the future. Kindest Regards

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施
excellent
2023 年 10 月入住 4 晚
CBH 于 2023年11月4日 的回复
Thank you for your review.Kindest Regards

8/10 还可以

Colin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent October stay
A really nice, pleasant 2 night stay in October. First time staying and a very warm welcome from all and throughout the service was excellent. Tiny issue being the temperature a couple of times, once at breakfast and in the bar, a little overwhelming. Cleanliness and appearance cannot be faulted. Will look to stay again .
2023 年 10 月入住 2 晚
CBH 于 2023年11月14日 的回复
Thank you for your review. We look forward to welcoming you back in the future. Kindest Regards

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Last minute break
2023 年 10 月入住 1 晚
CBH 于 2023年11月4日 的回复
Thank you for your review. We look forward to welcoming you back in the future.Kindest Regards

10/10 超赞

Carl

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Greets staff, excellent facilities and very comfortable
2023 年 9 月入住 1 晚
CBH 于 2023年11月4日 的回复
Thank you for your 10* Review. Kindest Regards

10/10 超赞

Lenaura

2023 年 9 月入住 2 晚
CBH 于 2023年11月4日 的回复
Thank you for your 10* review Kindest Regards

6/10 一般

victoria

满意：员工和服务，清洁度
Bit tired and definitely caters for older clients
2023 年 9 月入住 1 晚

10/10 超赞

Craig

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Cherry

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super hotel, nothing was too much trouble for the staff, they were so welcoming. Facilities excellent, we parked up and didn't leave the local area, walked everywhere. Swimming pool, spa facilities and golf (nine hole and putting green) all included in the cost. Free bits for our daughter were a real bonus, she particularly loved the packed lunch! Hotel entertainment was really good quality as well, casino and having our caricature done were highlights.
2023 年 8 月入住 4 晚

10/10 超赞

Caroline

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very enjoyable stay
We had a lovely stay. The grounds and pool were wonderful. The restaurant staff were polite and attentive and the food was good.
2023 年 7 月入住 1 晚

10/10 超赞

Steve

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked the area and the views
2023 年 7 月入住 1 晚

10/10 超赞

Carla

满意：清洁度、住宿条件和设施、客房舒适度
2023 年 7 月入住 4 晚

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚

10/10 超赞

Caroline

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel and grounds. Food and service were very good although housekeeping knocked and entered our room without waiting for a response before we had even checked out or had breakfast at 9am! My husband leapt up to respond to the door and flashed her as she went to enter the room. Maybe wait until people check out to clean the rooms in future or at the very least give guests a chance to respond to you before you enter the room. It was a shock (probably for her too) but it did make us laugh!
2023 年 7 月入住 1 晚

10/10 超赞

Amanda

2023 年 6 月入住 2 晚

10/10 超赞

Lizzie

满意：清洁度、员工和服务、住宿条件和设施
Cannot fault this hotel at all. Beautiful surrounding. Impeccable staff that are there for all your needs. Cannot so enough for you. Beautifully decorated and clean throughout. Will be returning.
2023 年 7 月入住 1 晚

10/10 超赞

Hugh

团体旅客
满意：员工和服务，清洁度
Beautiful views. Elegant public rooms. Charming staff
2023 年 6 月入住 2 晚

10/10 超赞

Joanne

2023 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
不满意：住宿条件和设施
Location and facilities over room
Lovely location, facilities, and friendly staff. Limited parking and decor could do with updating throughout. The room was quite small and stuffy (no air conditioning). Although the facilities made up for it, for the room quality, it is overpriced.
2023 年 6 月入住 1 晚

10/10 超赞

Amy

满意：清洁度、员工和服务、住宿条件和设施
Great hotel in a stunning location, facilities were great we used the spa, both pools and the golf course. The beach is a short walk away and Charlestown is only a 20 min walk along the coast path and well worth a visit.
2023 年 5 月入住 3 晚

8/10 还可以

Catherine

2023 年 5 月入住 4 晚

10/10 超赞

Waldemar

2023 年 5 月入住 1 晚

8/10 还可以

Raivo

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Nice place 👍
2023 年 5 月入住 1 晚

10/10 超赞

Janis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We enjoyed a fantastic stay everything was perfect. The staff members were excellent along with the spa, our room and breakfast. We can’t wait to return
2023 年 4 月入住 1 晚

10/10 超赞

Andy

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2023 年 4 月入住 2 晚

10/10 超赞

Joseph

2023 年 3 月入住 1 晚

10/10 超赞

nicholas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel and location, will definitely be returning.
2023 年 4 月入住 3 晚

10/10 超赞

Giulia

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意：员工和服务、服务设施、住宿条件和设施
Really nice property with a lot of facilities. Good for long stays. 5 star to the staff. The kids Easter experience was a great surprise!
2023 年 4 月入住 1 晚

10/10 超赞

Amanda

2023 年 4 月入住 1 晚

10/10 超赞

Stephen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Great hotel and spa. Best hotel breakfast I’ve ever had. Free parking Superb location
2023 年 4 月入住 1 晚

10/10 超赞

MAREK

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚