「Lovely stay at St.Moritz! A lot bigger than we realised but very nice. Lovely clean room & excellent bathroom. Everything we needed. Lovely fresh milk, quality biscuits and water in the fridge. It is called a cosy room but it was a lovely, well laid out room and the bathroom & shower was a good size. Lovely quality bedding, pillows etc. We loved the swimming pool, showers and changing rooms - great. The outside jacuzzi which you swim out through the pool doors to get too. We could have stayed...
「We arrived at the hotel late and upon arrival had a sign saying under renovations.
No pool/spa/gym/food.
Room was ok. However interconnecting door unlocked which puzzled the staff as to why we would want to lock it.
2nd night bar then closed and had to request more milk pots as no laundry service/restock had taken place.
Overall disappointed with the stay and feel it should be closed during renovations. The resort could be amazing but needs a lot of repairs.
For what was a basic room...
「Very disappointing stay ,
We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding ,
We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,)
Went to the pub for an hour and Karen had the cottage ready ,
I thanked her by tx but no communications back , nothing from Wayne all week ,
I would of expected a follow up chat asking if...
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