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Norfolk Hotel

2.0 star property
Hotel with free parking, steps from Howard Davis Park

Choose dates to view prices

Photo gallery for Norfolk Hotel

Outdoor pool
Bar (on property)
Free cots/infant beds, free WiFi
Courtyard
Lobby sitting area
Norfolk Hotel creates a charming retreat in the heart of St. Helier with its beautiful garden and outdoor pool. Guests enjoy breakfast at the Dining Room, find relaxation on the terrace, or test their skills in the arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Traditional Double or Twin Room

Free cots/infant beds, free WiFi

Traditional Double or Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Free cots/infant beds, free WiFi

Family Room

Highlights

Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed
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About the area

Map
61 La Colomberie, St. Helier, Jersey, JE2 4QA

What's nearby

  • King Street - 8 min walk - 0.7 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • St. Helier Town Hall - 12 min walk - 1.1 km
  • Port of Jersey - 14 min walk - 1.2 km
  • Elizabeth Castle - 15 min walk - 1.3 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Pizzeria Famosa - ‬1 min walk

About this property

Norfolk Hotel

Hotel near St. Helier Central Market
Located close to Howard Davis Park and King Street, Norfolk Hotel provides a terrace, a garden and an arcade/games room. The on-site restaurant, Dining Room, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A billiards/pool table, multilingual staff and a TV in reception
  • Tour/ticket information, a front desk safe and a vending machine
Room features
All 100 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 19-inch LED TVs with digital channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Interior

The Savoy Jersey

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  • Breakfast included
  • Free WiFi
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8.8 out of 10, Excellent, 1,004 reviews
The Savoy Jersey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

Does Norfolk Hotel have a pool?

Yes, this property has an outdoor pool.

Is Norfolk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Hotel?

Self-parking is free at this property.

What time is check-in at Norfolk Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Hotel?

Checkout is at 10 AM.

Where is Norfolk Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Howard Davis Park, King Street and St. Helier Central Market.

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Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 252 reviews
Rating 8 - Good. 120 out of 252 reviews
Rating 6 - Okay. 25 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Hotel to stay near the shops, friendly staff, parking, bar & clean tidy rooms. Worth going back to stay again.
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025

6/10 Okay

Wellington

Very central in Jersey close to the beach
Stayed 3 nights in May 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025

6/10 Okay

Andrea

Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025

8/10 Good

Barry Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice room but every time the toilet was flushed it made a horrendous noise until the system filled up and the room had the smallest tv I've ever seen in a hotel plus hardly any of the channels worked apart from those a very nice hotel
Stayed 4 nights in Sep 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

6/10 Okay

Mr Mark

Liked: Cleanliness, staff & service, amenities
Really nice, helpfull, situated and clean. But...... A small but. You've gone back in time here and most of the patrons are from the same era. Would still go back though.
Stayed 4 nights in Jul 2025

8/10 Good

Dawn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norfolk was in need of some updating in the rooms, but all it was clean & comfortable & not to far from the town, so walkable & it was in a quiet area. Breakfast was basic, but nice & the staff all friendly & helpful.
Stayed 3 nights in Aug 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Stayed 7 nights in Sep 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Heated pool good, excellent staff. Enjoyed the well-organised and tasty breakfast. Room a bit noisy, unavoidably, as near pool
Stayed 3 nights in Aug 2022

6/10 Okay

john

Liked: Cleanliness
hotel breakfast was small and basic staff at reception in mornings not friendly
Stayed 3 nights in May 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming Old style, old fashioned service, in a positive way, values and hospitality a plus
Stayed 1 night in Sep 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service, amenities
Clean,friendly reception staff but hotel dated, clearly aimed at older generation. Breakfast -buffet very basic, no catering for dietary needs, had to request non dairy milk several times. Slow service at breakfast & both continental & cooked options were disappointing. Tea & coffee in room, no shower gels/shampoo/had to purchase if required. Wouldn’t use again.
Stayed 2 nights in Sep 2025

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Julie

Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025