Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.
Trevor
2024 年 4 月入住 2 晚
6/10 一般
Vincent,Burbank
团体旅客, 商务旅客
2024年01月27日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.
Vincent
2024 年 1 月入住 4 晚
8/10 还可以
Vincent,Burbank
2024年01月27日
Vincent
2024 年 1 月入住 1 晚
8/10 还可以
I
2021年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I
2021 年 12 月入住 1 晚
2/10 糟糕
Jamie
2021年09月27日
不满意:清洁度、员工和服务、住宿条件和设施
Terrible
Booked the hotel online after seeing some lovely pictures we was meant to have a king exec suite with a balcony so the pictures showed at a cost of £185 we got a tiny room no view curtains as yellow as sponge Bob as they probably haven’t been washed in years dead flies on the window seal the bathroom door wouldn’t shut properly as it was rubbing the tiles in the bathroom was dirty and loose all in all terrible
Jamie
2021 年 9 月入住 1 晚
6/10 一般
MISS
2021年09月27日
满意:客房舒适度
不满意:清洁度
MISS
2021 年 9 月入住 1 晚
8/10 还可以
Zara
与家人出行
2021年08月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend stay to visit family.
Friendly and helpful staff. Very clean and had everything needed in room. Room next to road but no traffic so mainly quiet. Had to keep curtains shut due to people walking past. Brief noise in evening from people having been out and coming back and /or getting cars. Most rooms are away from the road though.
Zara
2021 年 8 月入住 3 晚
2/10 糟糕
Patrick
商务旅客
2021年08月25日
不满意:清洁度、住宿条件和设施、客房舒适度
Patrick
2021 年 8 月入住 1 晚
2/10 糟糕
John
2021年08月22日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aggressive staff
Absolutely disgusting service, the staff swore at us and we left the hotel at 10:30pm. There is no restaurant facility and there is construction work whis is not advertised anywhere. The staff are rude and aggressive. Lisa should not be allowed to work in customer service. Ruined my anniversary and i wouldn't recommend anyone atay here.
John
2021 年 8 月入住 1 晚
10/10 超赞
JACK
2021年08月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Location
This is the 3rd time we've stayed at the Dolphin, twice at Wedding Receptions which were amazing and this time for an overnight meetup with friends. It is in the process of having extensive alterations but this hasn't in any way affected the smooth running, or cleanliness of this Hotel. Lovely location. Friendly staff. Would recommend it to anyone.