St. Louis St. Louis Mercantile Library Hotels

"The staff were all so helpful!!!"

"It’s good "

"Loved that there was free parking on the weekend and the breakfast was pretty good. We had minimal interactions with the staff, but it was positive and they were professional. The room itself was dated, but okay. Having a fridge and microwave was very convenient. Also, the digital shower function was an unexpected plus. "

"The conference rooms had terrible temperature control, we were either sweating or freezing. The beds were too soft, & the pillows were terrible it was hard to sleep. The shower that I took at the property was nothing but cold water for the entire 20 minutes. I would not recommend this hotel to anyone. The only good thing was the staff. Friendly, outgoing and helpful at every turn "

"Room was clean. Staff were nice and helpful. "

"I have always been a fan of the hyatt boutique properties. Great place to stay before an early flight and just enough amenities for comfort. "

"You need to offer a free breakfast "

"Paid for king suite, manager Andre called day of check in and informed me I could not get suite. He gave me king room with no view, said he could not refund difference but would comp a meal at restaurant. Never got meal. Nice hotel, service leaves a lot to be desired."

"Nobody answered phone when i tried calling all day to inforn of a late check in. Otherwise staff was mostly nice and professional."