Chalets in Staffordshire

"Booked a room for 2 adults and 1 child , only 1 bed in the room , was told people normally bring their own bed for a child , eventually they brought a fold up bed !! Cooked breakfast awful on 2 occasions , no aircon so rooms very warm , some staff excellent ,sadly some awful attitude"

"Was a lovely hotel with a very clean room."

"For an IHG it was not the warming welcome I would have thought be, staff were engaged in other conversations couldn’t hear myself think."

"Absolute gem of a place, everything was wonderful from the accommodation to food and surroundings was absolutely lovely"

"We stayed as part of a large group attending a wedding nearby. The hotel was gorgeous. The rooms were spacious and comfortable and well equipped as you expect. But what made our stay were the staff - they were so wonderful. Friendly, helpful, accommodating and well organised."

"Breakfast menu was limited. Overheard the chef saying to staff member they had mushrooms but will take some time to bring out but then comes to me an says they’re completely out and won’t be adding to breakfast despite there being hour or so to breakfast time finishing. Headboard in bedroom had a dangerous nail sticking out. The en-suite was ridiculously tight with the toilet placed so close to the bathtub there was no room- maybe for a small child. Room wasn’t hovered after we’d been out all day. Pool reception area was filthy - they had an open day for free membership day but didn’t bother cleaning the area full of used dishes and dirty cups. Overall poor service - won’t be back and won’t be recommending to anyone!!!"

"Excellent, friendly staff good lication"

"Great value"

"It is OK for one night but check it is not the easiest to get to from Stafford"