Cottages in Stafford District

"Good breakfast. Nice, safe parking. Pool was fantastic and nicely heated. Water was nice and warm not like at other pools. friendly staff at health club. "

"Comfortable stay, friendly staff, convenient location with lots of shops and food places near by. "

"I almost never write reviews, but my experience was unpleasant and should be corrected. The woman checking us in was lovely and professional. We were traveling with our assistance dog and she asked for paperwork to prove it, which I provided after searching through emails. Later when I came down to grab delivery I mentioned that assistance dogs aren’t required to have “paperwork”, and she might pass this along to her supervisor because living with disabilities is already a constant hassle and they should consider changing how they approach things. Obviously, I understood this was not her personal policy. The manager appeared to be listening in and then began addressing me saying that it is their policy to have proof. I said I understood but pulled up information about the Equality Act and assistance dogs that confirmed what I had mentioned earlier. Then she pulled up the Staycity website saying they charge extra for dogs and would be charging an extra cleaning fee. Keep in mind I had already shown proof that our dog was an assistance dog and she behaved perfectly the entire time. I informed her that this was discrimination and that an assistance dog is not considered a pet, but more like a medical device. Additionally, the law doesn’t require “proof” as there is no comprehensive assistance dog registry. It was a strange encounter that definitely left a bad impression. I had no personal vendetta, just wanted to make things easier for the next person. "

"Rooms are newly refurbished, and look good. Plenty of sockets and have aircon which works really well. But there are some glaring errors. No storage!!! Just a tiny rail with 4 hangars, and when I asked for more i was told they werent allowed to give me any. There is just one drawer in the desk - no shelves and no other storage. This was a double room, for 3 nights and basically, just 2 hangars each! No hooks for wet jackets etc. So I had coats on the back of the desk chair, and piled on top of my suitcase. Crazy. The shower is one of those awful over the head ones, so you cant avoid getting your hair wet. As a woman with longer hair, that is a total pain. And no hairdryers in the room!!! I dont want to appear sexist, but I'd put money on the fact these rooms were designed by a man - look good initially but dont work on a practical level. Lovely mirror to match the wood behind the tiny hanging area, same shape, obviously been thought about, but then so little storage. Large TV - great, but would rather have the more practical things like storage, hairdryer and shower that you can use without wettimg your hair!!!"

"Clean room, bar/food expensive with food quality very mixed with some meals really disappointing/bland "

"Lovely breakfast. Friendly n helpful staff. Clean room. Good location. Would stay again. "

"Yes all good "

"Hotel was spotless, we had a family room which had plenty of room and amenities. Staff were amazing and so friendly, breakfast was plentiful and had many options. We parked at the b4 car park which was a close walk and received a discount on check out."

"This is an historical building, very well built and maintained. Staff could be friendlier, more enthusiasm. I will stay here again. Clean, great area. Shops and food close by, and can walk to the Castle from here. Nice to have local parking."