住宿服务设施

关于贝斯特韦斯特斯塔克酒店的点评

2.5 out of 5
贝斯特韦斯特斯塔克酒店
1290 N Temple Ave, Starke, FL

点评

8.4

很好

10 分 - 超赞。246 条好评,共有 527 条点评" "
8 分 - 还可以。174 条好评,共有 527 条点评" "
6 分 - 一般。59 条好评,共有 527 条点评" "
4 分 - 很差。29 条好评,共有 527 条点评" "
2 分 - 糟糕。19 条好评,共有 527 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Cheryl

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, air conditioning worked very well, everything was clean upon arrival. We stayed two days, two nights and not once did housekeeping come in and clean and provide new bath towels nor toilet paper. We had to go down to the office to ask for toilet paper. Other than that, our stay was nice. There is a Powell's Dairy Freeze next door which is a drive-in style ice cream place. Very good, and the price isn't bad, either! Laredo's Mexican and Sonny's are great options for restaurants very nearby to this hotel.
2024 年 5 月入住 2 晚
Rocky 于 2024年05月20日 的回复
Thank you for taking time to post a review. Please accept our apologies for the housekeeping oversight. We will strive to deliver a better experience on your next stay.

10/10 超赞

John

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice motel “campus”. The room was very clean and comfortable. The free breakfast in the morning was great – hot scrambled eggs and hot sausage were included! We didn’t get to use the fire pit area or the pool but they looked very nice. Will definitely stay there again when driving through.
2024 年 4 月入住 1 晚
Missie 于 2024年04月26日 的回复
Thank you so much, John. We hope you will try our outdoor area the next time you visit.

10/10 超赞

Chris

2024 年 3 月入住 3 晚
Missie 于 2024年04月20日 的回复
Thank you for the outstanding rating!

10/10 超赞

Denise

满意:住宿条件和设施
Clean, rooms have been remodeled
2024 年 3 月入住 1 晚
Missie 于 2024年03月8日 的回复
Thank you.

10/10 超赞

Debra

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very clean. Wonderful checkin procedure
2024 年 3 月入住 1 晚
Rocky 于 2024年03月6日 的回复
Thank you for your stay and positive compliments. See you soon!

10/10 超赞

Ann

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were unfortunate to have car problems so we had no transportation. Uber was unavailable. Luckily, we are good walkers and were able to walk a mile to a decent restaurant. Jack, at the front desk went above and beyond to help us and we are so appreciative of his efforts and kindness. We would definitely return to this hotel in the future.
2024 年 3 月入住 1 晚
Missie 于 2024年03月4日 的回复
Thank you so much for your feedback and we hope all is well with your car. Please come see us, again.

10/10 超赞

Revens

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I recently had the pleasure of experiencing short stay at BW in Starke, FL, and I couldn't be happier with the results. From start to finish, the entire process was seamless and exceeded my expectations.
2024 年 3 月入住 1 晚
Missie 于 2024年03月4日 的回复
Thank you, Mr. Revens. It was our pleasure.

10/10 超赞

Charles

满意:清洁度、员工和服务、住宿条件和设施
Everything was ok
2024 年 3 月入住 1 晚
Missie 于 2024年03月4日 的回复
Thank you!

8/10 还可以

Dolores

满意:清洁度、员工和服务、住宿条件和设施
Nice place to stay
2024 年 2 月入住 1 晚
Missie 于 2024年03月4日 的回复
We appreciate your feedback.

10/10 超赞

Peter

2024 年 2 月入住 2 晚
Missie 于 2024年03月4日 的回复
Thank you for the wonderful rating!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Rocky 于 2024年02月15日 的回复
Thank you for your review and hope to see you soon!

10/10 超赞

Maryjane K.

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Welcoming to doggie - park outside the door - nice breakfast
2024 年 2 月入住 1 晚
Rocky 于 2024年02月8日 的回复
Thank you for your compliments, and we hope to see you again soon!

6/10 一般

Luis

与家人出行
满意:客房舒适度,员工和服务
不满意:清洁度
Shower not good
Shower has a lot ofhair r on the walls and the pink fungus onnsome edges which is very disgusting, rest of the place was as supposed to be
2024 年 1 月入住 1 晚
Rocky 于 2024年02月3日 的回复
Thank you for taking the time to post a review. We will address your comments with our housekeeping staff, and we hope to see you soon on next visit.

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was great; the clerk was friendly and helpful with dinner suggestions. Restaurants were nearby and food was good and reasonable.
2024 年 1 月入住 1 晚
Tristan 于 2024年02月1日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (904)-964-6744.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Sam PatelGeneral ManagerBest Western Starke

10/10 超赞

Carol,Columbia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was easy and employee very friendly. Our tv wouldn’t connect and he came and fixed it immediately. Room was extremely clean, newly renovated. Shower water pressure was great; in-room coffee was way better than most, and breakfast was hot and good. Surprisingly excellent stay!
2024 年 1 月入住 1 晚
Rocky 于 2024年01月14日 的回复
Thank you for your kind words. Hope to see you again on your next visit to our area!

6/10 一般

Susan E

与家人出行
满意:员工和服务,清洁度
NA
2024 年 1 月入住 1 晚
Rocky 于 2024年01月10日 的回复
Thank you for your response.

10/10 超赞

Steven

2023 年 12 月入住 3 晚
Rocky 于 2024年01月24日 的回复
Thank you for your stay. See you again soon!

10/10 超赞

William

2023 年 12 月入住 1 晚
Missie 于 2024年01月3日 的回复
Thanks for the awesome rating!

10/10 超赞

Ronald

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was modern and clean. Staff were very friendly. The property was pet friendly.
2023 年 12 月入住 3 晚
Missie 于 2023年12月22日 的回复
We appreciate your feedback and hope you enjoy the holiday season.

10/10 超赞

James

2023 年 12 月入住 1 晚
Missie 于 2023年12月22日 的回复
Thank you for your rating.

10/10 超赞

Charles

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly
2023 年 12 月入住 1 晚
Missie 于 2023年12月22日 的回复
Thank you. Happy Holidays!

10/10 超赞

Travis

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean property and great customer service. Will be staying again come next football season, Go Gators!!
Rocky 于 2024年02月8日 的回复
Thank you for your compliments. We look forward to serving you in the future!

10/10 超赞

DONALD,Boone

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was recently updated and very clean. The staff was very friendly and the breakfast was very good.
2023 年 11 月入住 1 晚
Missie 于 2023年12月5日 的回复
We are so happy you enjoyed your stay. Thank you.

10/10 超赞

Grady

2023 年 11 月入住 1 晚
Missie 于 2023年12月15日 的回复
Thanks for the outstanding rating!

10/10 超赞

Darlene

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Very clean facility and the staff was a pleasure to interact with
2023 年 11 月入住 2 晚
Missie 于 2023年11月11日 的回复
We were so glad you stayed with us. Hope to see you next time.

10/10 超赞

Krisha

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
We were in town for a wedding. When I arrived the man at the front desk staff was so nice. He let me know about the hot breakfast that they cook their and asked if i needed any reccomendations for the night. The room was very clean. You could tell they were just redone. One of the cleanest hotel room bathrooms I have ever had.
2023 年 11 月入住 1 晚
Missie 于 2023年11月9日 的回复
Thank you so much.

8/10 还可以

Gaganpreet

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Missie 于 2023年11月9日 的回复
Thank you for your rating.

10/10 超赞

Ronald

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice remolded property and very nice and helpful staff.
2023 年 11 月入住 2 晚
Missie 于 2023年11月9日 的回复
Thank you.

10/10 超赞

Ron

2023 年 10 月入住 1 晚
Missie 于 2023年11月15日 的回复
Thank you for taking the time and giving us an outstanding rating!

10/10 超赞

Odalis

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I went there for my son’s deployment and that hotel was great staff was excellent everything very clean and modern. And great breakfast I would recommend this hotel and would stay there again if I would there
2023 年 10 月入住 3 晚
Missie 于 2023年10月15日 的回复
Thank you for your kind thoughts.

8/10 还可以

Leah

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Missie 于 2023年10月11日 的回复
Thank you for your rating.

10/10 超赞

Philip

满意:清洁度、员工和服务、服务设施、住宿条件和设施
They were under construction.
2023 年 9 月入住 4 晚
Missie 于 2023年10月8日 的回复
Thank you for rating us.

6/10 一般

Arsen

与家人出行
满意:清洁度
不满意:客房舒适度
The rooms were very clean and sevice desk very friendly. However, my room was smelling terrible.
2023 年 9 月入住 1 晚
Missie 于 2023年09月30日 的回复
Thank you for your feedback.

10/10 超赞

Kevin

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Missie 于 2023年09月30日 的回复
Thank you for your rating.

10/10 超赞

Jamie

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
My wife and I needed a hotel for the Gator football game, Gainesville was pretty expensive so we looked at the Starke area. I read the reviews for this hotel and decided the good out weighed the bad so I booked it. Im glad I did because we were pleased all around. Ty at the front desk was great! Very respectful and pleassnt to deal with! I did ask him for a renovated room and he happily did. The room was great, smelled great, looked great, it was basically brand new. The bathroom was great, plenty of hot water. This may sound crazy but the room was as nice as any $300 hotel we have stayed in. Thank you and we will be staying here again when we come through on the way to UF!
Missie 于 2023年09月11日 的回复
We are grateful that you chose to stay with us and are looking forward to your next stay!

8/10 还可以

Jeffrey

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The new renovations are a nice upgrade, especially the shower...😁
2023 年 8 月入住 1 晚
Missie 于 2023年09月3日 的回复
Thank you so much!

2/10 糟糕

Venesulia

2023 年 8 月入住 2 晚
Bianca 于 2023年09月28日 的回复
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 还可以

Christopher

2023 年 8 月入住 1 晚
Missie 于 2023年09月16日 的回复
Thank you for taking the time to rate us!

10/10 超赞

Donna

满意:住宿条件和设施,员工和服务
Room is recently renovated and is very nice.
2023 年 8 月入住 1 晚
Missie 于 2023年08月20日 的回复
Thanks for sharing your thoughts.

10/10 超赞

Beverly,Kissimmee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are completely remodeled and absolutely gorgeous!
2023 年 8 月入住 2 晚
Missie 于 2023年08月16日 的回复
We are so glad you liked our new rooms. Hope to see you again, soon.

10/10 超赞

Daniel

2023 年 8 月入住 1 晚
Missie 于 2023年08月10日 的回复
Thank you!

4/10 很差

Travis

2023 年 7 月入住 1 晚
Missie 于 2023年08月20日 的回复
Thank you for your rating.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Missie 于 2023年07月31日 的回复
Thank you for your rating!

6/10 一般

Melinda

与家人出行
I stay there every year in July , renovations was going on dead bugs everywhere. Don’t get me wrong updates or beautiful. Hopefully they will finish soon
2023 年 7 月入住 2 晚
Missie 于 2023年07月23日 的回复
Thank you for your feedback, Ms. Berry. We are terribly sorry about the dead bugs and, also, for not having smoking rooms anymore. We hope to see you next year in July, again!

10/10 超赞

Brigel

满意:清洁度、员工和服务、住宿条件和设施
Really enjoyed my stay will be back me and my family
2023 年 6 月入住 1 晚
Missie 于 2023年06月21日 的回复
Thank you for choosing us, Brigel. It was wonderful meeting you and your family.

4/10 很差

Deanna

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
Not good
This hotel is severely neglected. There was no hot water in our room whatsoever (shower/faucet), door looked like it had previously been kicked in, bad odor.
2023 年 6 月入住 1 晚
Missie 于 2023年06月14日 的回复
Ms. Deanna Hill, thank you so much for staying with us, but in our opinion, we are far from neglecting any issues at our property. We are in the middle of our renovation process, which you probably noticed with the work crew, all of the signs, and inability to access the whole property! The hot water breaker was tripped, and thanks to our guest who notified us, was restored promptly. Please come back when we are all shiny and new to your liking after our renovation is complete. Please book in advance, because we do stay filled all the time.

10/10 超赞

MARK

与家人出行
满意:清洁度、员工和服务、客房舒适度
Nice experience
Pleasant front desk folks, clean room, tv worked great, a/c was cold, ice machine was full. No complaints at all
2023 年 6 月入住 1 晚
Missie 于 2023年06月12日 的回复
Thank you for your feedback, Mark. We appreciate it very much.

4/10 很差

真实旅客

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
bad
had roaches coming from bathroom and couldn’t get a refund.
2023 年 5 月入住 1 晚
Missie 于 2023年06月12日 的回复
Thank you for letting us know. We wished you could have brought this to our attention while you encountered the issue so that we could have moved you to another room. Thank you for staying with us.

10/10 超赞

GREGG,HINGHAM

2023 年 6 月入住 1 晚
Missie 于 2023年06月22日 的回复
Thank you for the awesome rating!

10/10 超赞

Shawn

2023 年 5 月入住 1 晚
Missie 于 2023年06月12日 的回复
Thank you for the outstanding rating!