Rockford Steele Lake Hotels

"i"

"Very clean and staff was great."

"The room stunk really bad like musty, old stale air. The carpet was filthy."

"Room wasn’t ready when we were trying to check in. The room we got finally, the shade was broken, the sinks were clogged, there was no hot water, there was dirty towels hanging on the shower rod. There were crushed pretzels next to the bed. No pool towels. This place was a disaster. "

"The photos of this hotel are untrue. The pool area does not have the slide. A worker very rudely said it has been shut down for 3 years. Our room smelled like pee. They moved us across the hall. My hubby used his UV light to shine on the bottom sheet. 2 visible round stains. We took off the bottom sheet asked for new one. When we took off bottom sheet, the so called pad underneath was dirty with hair. Sent up all but the fitted sheet. Morning front desk girls were wonderful. Evening man, not so much. so many different elevators were shut down and we were on the 5th. I could go on and on. Never again"

"Yes "

"Parking easy"

"This is a no-frills property. We stayed prior to an early-morning flight. We wanted only a clean environment and a comfortable bed. This is exactly what we got! An extra that we didn’t expect was that our room turned out to be a suite. The living room and sofa were a nice surprise!"

"Clean, convenient, and comfortable. Friendly and helpful staff. Good breakfast and easy on and off highway. "