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关于斯特拉斯堡酒店的点评

3 out of 5
斯特拉斯堡酒店
213 S. Holliday Street, Strasburg, VA

点评

7.8

还可以

10 分 - 超赞。236 条好评，共有 731 条点评" "
8 分 - 还可以。293 条好评，共有 731 条点评" "
6 分 - 一般。117 条好评，共有 731 条点评" "
4 分 - 很差。49 条好评，共有 731 条点评" "
2 分 - 糟糕。36 条好评，共有 731 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

点评

2/10 糟糕

Merry

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
awful
The place was closed and looks like it has been for quite sometime. The outside was run down and litter all over. We drove 5 hours to get there and even had a confirmation number from hotel. Com. Very disappointed!!!!!!
2020 年 9 月入住 1 晚
Manager 于 2020年10月10日 的回复
Dear Merry, We apologize for the inconvenience that this trip has caused you. Please note that the operation has been suspended since mid March, however, there is staff for routine maintenance and hygiene. The outside is cleaned on a regular basis and the front of the hotel entrance is a public sidewalk in a nice well maintained residential neighborhood. I am not sure how there could be litter all over.

2/10 糟糕

真实旅客

HOTEL WAS CLOSED..............I WANT A REFUND!!............................................
2020 年 9 月入住 1 晚
Managment 于 2020年10月10日 的回复
Dear Guest, Please note that the Hotel has suspended its services since the COVID-19 started. We hope that will open soon. There seems to have been a glitch in the blocking of the rooms for reservations. Expedia will refund all fees associated with reservations. Thank you for you understanding and hope to hear from you when we open.

2/10 糟糕

Sherry

与家人出行
2020 年 7 月入住 1 晚

2/10 糟糕

真实旅客

2020 年 7 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施
Great place, just wish Confederacy celebration was toned down
2019 年 4 月入住 1 晚

8/10 还可以

joe，Alexandria, va

与配偶出行
满意：清洁度、员工和服务、服务设施
Victorian style was nice. Dinner was special. Bed was soft
2020 年 2 月入住 2 晚

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Strasburg
Staff were all very friendly and helpful. Bar atmosphere in the hotel was nice. We were there on live music night. Bed in room 205 slept great.
2020 年 2 月入住 1 晚

4/10 很差

DH，Cape Cod

与家人出行, 带宠物出行
不满意：服务设施，员工和服务
Used to love staying here because its character outweighed the funkiness and minor chaos. But prices are up and staffing is reduced to one poor overworked person who had to clean rooms, tend bar and take orders in the pub (dining room never opened and the free continental breakfast never happened). Was not able to check out and make sure bill was correct because staffing that morning was zero. Never did find a human to ask about the bill, so hope when I check my credit card charges it is correct.
2020 年 2 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度
Quaint but needs breakfast improvement.
I have stayed here before about two years ago and looks to be about the same. It is a bit run down looking but quaint. It is on a quiet street in the middle of town. The charming little breakfast is not as good as it once was and pretty much a small uninspired continental breakfast and did not serve any hot food such as eggs. It just seems as no effort was presented to make breakfast slightly appealing. I think for $100 plus a night this was in order.
2019 年 12 月入住 1 晚

10/10 超赞

Geffry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great room,food,and atmosphere !
This was our 6th stay at this lovely hotel. The place is full of antique artifacts and the staff are always kind and helpful. We stayed Christmas eve and absolutely loved their traditional Christmas eve dinner. Their fabulous cook Chris has been there for many many years! Highly recommend!
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度
Very historical room decor, kinda takes you back in time.
2019 年 12 月入住 1 晚

10/10 超赞

Rocket，North Babylon, N.Y.

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything in a hotel was 1800's Decor, Including the building!! Just loved it all!
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：员工和服务，清洁度
I felt like I went back to the 1800's. It cost more mon
2019 年 11 月入住 1 晚

8/10 还可以

Charles

2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quaint place. Love that there is a restaurant and pub on the property. Needs new mattresses.
2019 年 11 月入住 1 晚

6/10 一般

Diane

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Seen better days
Lovely old hotel that needs some tender loving care. Squeaky hinges, old carpet, no elevator, sinking seats in furniture and loud somewhat uncomfortable bed. Continental Breakfast was very basic but great coffee cake.
2019 年 10 月入住 1 晚

6/10 一般

Ron，California

满意：员工和服务，清洁度
The room I reserved (queen bed, bathroom) was not available. We were put in a room with a small bed with a terrible mattress (as bad as a lumpy, cheap fold- out couch), no cold water in shower (only hot), and no hot water in sink. For our second night we were moved to a nice room with two beds and both hot and cold water.
2019 年 10 月入住 2 晚

4/10 很差

Bernice Radle

商务旅客
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Nice but not ideal for business.
I hate to leave a bad review but here it is. This is a cute, historic hotel. The bar is great, the staff was friendly. The things that got to me was that they didn't have a shower stall in the room (bath tub only), there was hair on the blankets that wasn't mine and the heat didn't work. The internet was spotty and the breakfast was minimal, at best. It was a cute place but it wasn't ideal for business travelers. I wasn't comfortable. Also, it was expensive for what I feel it was. I would recommend the food at the bar inside - the pot pie was awesome. The town is cute, too. I enjoyed walking around. The location is excellent.
2019 年 10 月入住 1 晚

8/10 还可以

Sabine Horst，Wuppertal

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Traditionshotel im viktorianischen Stil. Nicht unbedingt praktisch für einen Kurzaufenthalt aber ein Highlight für die Augen... Sehr freundlicher Service, unbedingt zu empfehlen.
2019 年 10 月入住 1 晚

6/10 一般

真实旅客

团体旅客
不满意：员工和服务
After ringing the bell twice at the front desk, i decided to call the hotel from the front desk (!) so we could have someone check us in!
2019 年 10 月入住 1 晚

4/10 很差

Pjh，Pittsburgh, Pa

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unique decor. Peeling paint, hugely cracked wall, blinking light fixture, no towels, long wait for clerk to come to check in, no one opened up in the morning for breakfast, so we unlocked the front door and left hungry. Sooo disappointed after having high hopes of immersing in history.
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The atmosphere. Bar and restaurant on the property.
2019 年 10 月入住 1 晚

8/10 还可以

Phyllis M.

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

8/10 还可以

emily，northern Virginia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very old hotel was a hospital in 1902, full of old art, plates, stuff. Charming however, first room no sound on TV, changed us to a much larger,nicer room, hot water faucet didn't work. Restaurant was excellent, staff very helpful and concerned. good continetal breakfast. Would stay again due to charm and staff.
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We loved the style of the room. We were happy to see 2 eating establishments on site. The jetted tub worked perfectly. The only thing we did not like at all was the wi-fi coverage. There wasn't any in our room or the main building. It appeared that there was free wifi, but it never worked because of poor signal strength.
2019 年 10 月入住 1 晚

8/10 还可以

Joseph

满意：清洁度、员工和服务、客房舒适度
Mixed service
Was greeted by a lovely lady that was also tending the bar and restaurant. She gave excellent service. The next morning there was no coffee, no one Maning the desk and I had to unlock the front door to get out. Left the key on the front desk. It is a great old Hotel and I have stayed there before. Probably would go back.
2019 年 10 月入住 1 晚

10/10 超赞

Regina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely!
We spent my husband's birthday weekend at Hotel Strasburg. It is a unique and beautiful building filled with nostalgia. The hotel houses two restaurant options - we only had time to try the fine dining one, which was excellent, but the pub looked really good too. Our queen bed was very comfortable, the bathroom was clean, the shower was hot with great pressure, the staff was very friendly and accomodating. The hotel is within walking distance of everything downtown Strasburg has to offer. We did the historic Strasburg walking tour, and also visited nearby Belle Grove Plantation and Cedar Creek Battlefield. The only very minor downside was the small TV in the room, but we didn't come for the TV anyway so it wasn't a big deal. We would definitely return!
2019 年 10 月入住 2 晚

8/10 还可以

Patricia

满意：清洁度、住宿条件和设施、客房舒适度
Lovely, w/nice people but lacked comfort amenities
2019 年 9 月入住 4 晚

6/10 一般

Susan T

One night at Hotel Strasburg
We spent one night at Hotel Strasbourg as we were passing through the area. We didn’t know how far we would get that day so waited to reserve a room until a few hours before arriving. The property looked very interesting and we were looking forward to arriving. However, when we got there the woman at the front office seemed to have some trouble finding our reservation at first. Then she assigned us to a third floor room. (We wondered why we had been given a room way up there since the hotel didn’t appear to have many occupants. When we got up there, the room was stifling hot! We immediately turned on the air conditioner and after a couple of hours it was cool. Then we noticed that there was only one towel in the bathroom. We had to call down for more towels and a pleasant staff person brought them right up. When we turned down the bedspread, I noticed a prominent stain on the side of the exposed box springs. It looked like a blood stain. That was pretty off-putting! The queen bed mattress was rather stiff but okay. Overall I was not impressed with this hotel and would not return or recommend.
2019 年 9 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I booked a room with two double beds which was important because I am recovering from recent surgery and sharing a bed is difficult. Upon arrival we were told the room pictured at time of booking was not available. We were given a smaller room with no price adjustment.
2019 年 9 月入住 1 晚

8/10 还可以

Dan，Madison oh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A very Charming Hotel if you're looking for big luxurious rooms this is not the one for you. Strasburg is a Charming Town lots to do within walking distance from hotel I would go there again
2019 年 9 月入住 3 晚

8/10 还可以

Sarah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A nice place to stay in Strausburg,Virginia.
2019 年 8 月入住 2 晚
The Managment 于 2019年09月4日 的回复
Dear Sarah, Thank you for giving us the opportunity to serve you. Please note that each room comes with different furnishings and amenities. The Front Desk is always there to assist and meet your needs. Our well priced restaurant and pub food are prepared from daily fresh ingredients and the recipes and ingredients have evolved over a period 30 years. Again thank you for your visit and review. Looking forward to hosting you soon !

8/10 还可以

真实旅客

满意：员工和服务
Beautiful historic hotel. Good location for wine tasting.
2019 年 8 月入住 1 晚
The managment 于 2019年09月3日 的回复
Dear Guest, it is a pleasure to us and our opportunity to serve you in our little but beautiful historic hotel. thank you for visiting us and for enjoying our selective wine ! We look forward to hosting you soon.

6/10 一般

真实旅客

团体旅客
满意：员工和服务，清洁度
had lots of charm. staff was great. the most uncomfortable bed I have ever been in
2019 年 8 月入住 1 晚
The managment 于 2019年08月18日 的回复
Thank you for your visit. We are sorry for the inconvenience. We will address this directly. Please note that each room has different furnishings and the front desk will be willing to accommodate any concern promptly !

6/10 一般

真实旅客

满意：员工和服务，清洁度
2019 年 8 月入住 1 晚
Manager Sam 于 2019年08月16日 的回复
Thank you for your visit. Appreciate your feedback !

8/10 还可以

真实旅客

2019 年 8 月入住 1 晚
Managment 于 2019年08月22日 的回复
Dear Guest, thanks for staying with us. Looking forward to hosting you again. We appreciate your feedback!

6/10 一般

真实旅客

团体旅客
满意：员工和服务
不满意：住宿条件和设施
It is an old home with character. The rooms are very small and need some sprucing. Bed was uncomfortable, pillows were flat and no extras provided. The food was excellent and the service at the bar and check in was excellent.
2019 年 8 月入住 1 晚
Managment 于 2019年08月16日 的回复
Thank you for giving us the opportunity to serve you. Please note that our front desk staff is available to address any concerns. Our restaurant and pub food are prepared from daily fresh ingredients and the recipes and ingredients have evolved over a period 50 years. Again thank you for your visit !

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quaint old building - interesting location. No elevator narrow staircase
2019 年 8 月入住 1 晚
Managment 于 2019年08月16日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Sally，Columbia SC

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property itself is an interesting, quaint period piece--comfortable and acceptable but without today's level of tvs and bathrooms. The staff, however, exceeded what would be considered acceptable at any hotel. They were exceptionally friendly and helpful, going out of their way to meet our needs. In particular, to Celeste--thank you for taking such good care of us!
2019 年 8 月入住 1 晚
managment 于 2019年08月16日 的回复
Thanks for staying with us. for giving us the opportunity to serve you we appreciate your feedback!

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
The gal who checked us in was very kind and accommodating. She made sure I could get a beer even though the bar had closed. She could see I needed it. Our chair was broken in our room and there was no elevator. There were a lot of stairs to climb. Full on breakfast was always fruit and coffee cake. Nothing more.
2019 年 5 月入住 4 晚
Managment 于 2019年08月16日 的回复
Thanks for staying with us and for giving us the opportunity to serve you. We appreciate your feedback!

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was like an old time bed and breakfast. Staff was very friendly and helpful, rooms were quite.
2019 年 7 月入住 1 晚
Managment 于 2019年08月16日 的回复
Thank you for choosing us. Looking forward to serve you again with pleasure. We appreciate your feedback!

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Great restaurant and location. Beautiful facility with lots of individuality
2019 年 6 月入住 1 晚
Manager Sam 于 2019年08月16日 的回复
Thanks for visiting us. Our restaurant and pub food are prepared from daily fresh ingredients and the recipes and ingredients have evolved over a period 50 years. Again thank you for your visit. We appreciate your feedback!

10/10 超赞

Carsten

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Memorable stay in Strasburg
Close to the town center (just around the corner), beautiful wooden building and lovely decorated. My daugher named it the "tea room style". If I ever get back to Strasburg, I'd definitely choose Strasburg Hotel again. Highly recommendable!
2019 年 7 月入住 5 晚
Sam 于 2019年08月16日 的回复
Dear Carsten, Thank you for giving us the opportunity to serve you. Please note that each room comes with different furnishings and amenities. The front desk is always there to assist and meet your needs. Thanks for staying with us. We appreciate your feedback!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to find, convenient location, good pub food, outstanding staff. Would definitely visit again.
2019 年 7 月入住 2 晚
Manager 于 2019年08月16日 的回复
Thanks for staying with us. Looking forward to see you soon. We appreciate your feedback!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 1 晚
Manager 于 2019年08月16日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel Strasburg is a unique, genuine old small city hotel. The staff is very friendly and helpful. The rooms are modestly equipped and not perfect, but comfortable and unique. Strasburg is a great little city that's very walkable with lots of antique stores, fun places to eat, very friendly, helpful townspeople, lots of things to do and see ... and easy access to the North Fork of the Shenandoah River, and the Massanutten (mountain)..
2019 年 7 月入住 2 晚
Management 于 2019年08月16日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Marlene，Lincoln Park, New Jersey

满意：清洁度、员工和服务、住宿条件和设施
Quaint old hotel, very kind, very accommodating inn keepers and staff, good food.
2019 年 6 月入住 1 晚
Manager 于 2019年08月16日 的回复
Thanks Marlene for staying with us. We appreciate your feedback!

10/10 超赞

sahaon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice spot.
Very quite room, great food.
2019 年 6 月入住 1 晚
Managment 于 2019年08月16日 的回复
Thanks for staying with us. We appreciate your feedback!

4/10 很差

真实旅客

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Lots of historic character but property is run down. Reservation was not available and I had to take a different room. Hotel has no elevators and no one to help with luggage (room was on the third floor). Electrical outlet in bathroom was broken and I couldn’t use the hair dryer that was attached to the wall. Room AC was not on when we arrived on a very hot day and it took several hours for the room to cool down. WiFi was ineffective and I had to rely on my cellular service. Staff was very friendly and food and service in restaurant was very good.
2019 年 6 月入住 1 晚
Management 于 2019年08月16日 的回复
We apologize for such inconvenience, looking forward to make your stay more pleasant next time.Thanks for staying with us!

8/10 还可以

真实旅客

2019 年 6 月入住 1 晚
Management 于 2019年08月16日 的回复
Thanks for staying with us. We appreciate your feedback!