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"I really enjoyed my stay here. My room felt spacious and very clean. I will say however it is a 20 minute walk from Kawaguchiko Station so if you have a lot of luggage like I did (2 Large Suitcases and a Backpacking bag) I'd recommend using a Taxi or their luggage services to avoid carrying all your luggage around. The staff was very polite and very helpful :)"

"Nice hotel"

"Onsen on site and great buffet! The staff were very helpful and friendly. The hotel rooms were great and recommend if looking to stay in the area. There are not many food options close by but we stayed here after our day tour for Mt Fuji. Highly recommend."

"The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!!"

"Great place to stay nice rooms comfortable beds great restaurants at hotel close to attractions and amusement park friendly staff will stay again when im in town"

"amazing experience "

"Really cool hotel with amazing history. Was a super unique experience. Onsen was nice too! "

"Great staff members and hotel is very clean. Wish there are more amenities such as gym, kids room and more private onsens. Love the stay and view, located in a great accessible location to the cable car and bus station. Lots of parking lot spots too. "

"I liked the view when eating breakfast here specially during the high visibility of the mountain. "