Suffolk Luxury Hotel

"The room was fine. The pillows & bed were not that comfortable. I told the receptionist that each time we had a shower, a large pool of water was on the floor! Hotel facilities were superb. However, there were a few things that weren't working in the pool. We had a massage which was superb - thoroughly recommend. We eat in the restaurant both nights; food was OK. Thought the fish & chips was greasy and chips not very appetising. Saturday meal was a bit better. The breakfast staff were superb. However, they were rushed off their feet and it didn't help that the coffee machine broke down both days!! The coffee wasn't that great anyway! So, a great weekend but we won't be visiting again."

"All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price"

"Didn’t have to park I used public transport. The room was smaller than I expected, and no chair or kettle and limited storage space, shower worked well. I thought it was worth the money as the location was central to the city. Fan in room was noisy at times as were the other guests."

"No complaints "

"Excellent value for money."

"The room was lovely and spacious. The furniture was very traditional but you’d expect that at this type of property. The room had a variety of teas and coffees . The home made biscuits were a great addition too . Staff were amazing and made the stay more special due to their attentiveness. All food was exceptional as was the service. The only negative thing I can think of is that there isn’t much to do within walking distance. The grounds were lovely but only took 10 minutes to walk around."

"The hotel and staff are A1 very comfortable great value for money food was really good staff very friendly and helpful "

"Very convenient access to town centre, limited parking at hotel but plenty in carpark over the road. Rooms was clean and well presented. Good choice at breakfast "

"Breakfast was quite good, nice pastries and yoghurts. Room was pretty simple. Bathroom could’ve been cleaned a bit better before arrival and the loo flush kept breaking so was a bit flimsy."