Gatlinburg Sugarlands Distilling Company Hotels

"Yes "

"Where do I begin. We arrived and we arrived to someone smoking right outside the front desk entrance, gross. Check in was ok but the front desk guy disappeared for a bit and made us wait. Once we got to our room, that’s when the fun started. One of the beds had stains on the sheets and blanket, had to call housekeeping to change the bedding, they were quick. Then the tv was broken. Called the front desk and the guy had to bring us a new tv. He did set it up quickly. The floor was dirty. There was some paper and wrappers next to the garbage can by the bathroom, dirt and dust bunnies on the side by the window. The bathroom door didn’t lock. The outlet by the beds did not work. Plus one of the bath towels were dirty, had to use our own towels we brought. Honestly wish I could get a refund. Will not return and glad we only had to stay one night. "

"Good room. Great parking. Convenient location."

"Walkable to attractions / restaurants. Saved $ purchasing breakfast at time of booking. Bonus - Room was ready before check-in time. "

"The breakfast was a 2 stars out of 5. Gravy was salty and biscoits were hard."

"Pros - Staff was cooperative, bed was comfortable and things were in walking distance! Cons - Room had stink bugs and moved to another room. Then there was a problem with the air conditioning and mini fridge. "

"Perfect for a no frills stay on the strip in Gatlinburg! Our teens loved it as did we! Clean, comfy, close to everything! Great indoor pool(outdoor not open yet). Will stay again!!"

" Great location to the Gatlinburg strip. We like to walk whenever possible. Staff was very helpful and courteous."

"First room, phone didn't work. No remote for tv, when we got one it didn't work. Toilet was leaking all over the floor. Had to go to a new room. Key card wouldn't open door to get into hotel. Luckily staff personnel was there and let us in. Someone was supposed to bring us a new key card. Waited an hour, never showed. We had to go to the office to get it. Didn’t like climbing the steep hill where our room was. We like to leave the car parked and walk the town. The climb up was incredibly steep. We are 69 and 70 years old, good shape but it kicked our butt. Would we stay there again, no. "