Butterworth Sultan Abdul Halim Ferry Terminal Hotels

"We booked an Executive Premier King room, it is spacious. A fruit basket was presented to us on arrival. Breakfast was included. We had access to Executive Lounge whole day. Free cocktails in the evening. Afternoon tea is served. Very friendly and courteous staff. Good city centre location. 1st Avenue Shopping Mall across the road. Local city attractions are not far from here. Water dispensers at lift lobby. Convenient and no worry stay. Recommended."

"Beautiful hotel,clean spotless rooms,everything you need at breakfast and a great location. Our 3rd visit to the hotel and certainly won't be the last."

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"

"Clean and nice"

"Close to jetties and bus stop to Penang Hill."

"Never had breakfast at the hotel as there were lots of places open"

"The pool wasn’t open, otherwise it’s a beautiful hotel right in the centre of the old town."

"I had a big problem with a mould which was pretty obvious by the smell in each of the four rooms I was showing,where I picked the best and still got a sinus migraine overnight. My wife isn’t sensitive and she didn’t have an issue even though she could smell it the first day. They seem to do a good job of cleaning it on the second day so the next two days seem quite OK but I believe it came back again, possibly because they couldn’t get deep into cleaning away the mould that was probably, I suspect, in the Air-Conditioning. The carpet was very clean. Having said that, I loved this place for it ambience, The, great breakfast, and the wonderful swimming pool that goes into the shade in the later part of the afternoon was a plus because I didn’t have to protect myself from the sun. The gym is very well equipped annd it is also an interesting location for restaurants and the old colonial side of Georgetown. So if you are not mould sensitive or they’ve managed to permanently fix the problem then it’s good value and enjoyable. It took it took a big toll on my respiratory system by the end of the week I spent there."

"Arrived late after 10pm, only 1 eatery open "