Dear Yichun, Warmest greetings from Avani Sepang Goldcoast Resort.Thank you for choosing us as your holiday destination and for the review. We hope you have had wonderful Avani moments. It was a pleasure to have you stay with us. Guests’ satisfaction is our utmost priority, and we are committed to meeting your needs and expectations of Avani hospitality. Until your next Avani experience, please take care and stay safe. Tropical- Relaxed-ComfortableKind regards, Liz - MarComm

Dear Mr. Man Kin, Warmest greetings from Avani Sepang Goldcoast Resort.Thank you for choosing us and for the full rating. It was a pleasure to have you during your recent getaway. We hope you have had wonderful Avani moments. Guests’ satisfaction is our utmost priority, and we are committed to meeting your needs and expectations of Avani hospitality. Until your next Avani experience, please take care and stay safe. Tropical- Relaxed-ComfortableYours sincerely, The Management

Dear Shao Han,Thank you for taking the time to share your recent experience stay with us. We appreciate your rating and we met your expectations. We look forward to an opportunity to welcome you back soon.Best regards,AN

Dear Guest,Thank you for taking the time to share your feedback on your recent stay. While we strive to provide impeccable service and facilities for all our guests, we are disappointed to learn that we have failed to meet your expectation and provide you with the Avani hospitality. Please be assured that the issues you highlighted have been addressed and investigated for improvements.Once again, we genuinely appreciate your feedback as this will enable us to improve our services further to ensure that our guests have a pleasant experience with us. We sincerely hope that you will give us another opportunity to be of service to you and to regain your trust in Avani Sepang Goldcoast Resort.Best regards,

Dear JUIYUAN, Thank you for taking the time to write this review of your recent stay with us at Avani Sepang Goldcoast Resort. We are sorry to learn that you did not have a satisfactory stay with us. Our management will look into your comments and will make the necessary rectification done. Once again we would like to apologize for the unpleasant experience and rest assured our goal is to always exceed our guest expectations. Thank you for your feedback and we look forward to welcoming you back in the future.

Dear Marco, Thank you for taking the time to share your rating following your recent stay at Avani Sepang Goldcoast Resort on Hotels.com. It would be great if you could also share your stay experience as it gives us an opportunity to continually review our service and facilities. Thank you again for staying with us and we look forward for your return. Kind regards. The Management. Avani Sepang Goldcoast Resort. Responded on 05 Dec 2019 @ 14:58 hours.

Dear Valued Guest, Thank you for taking the time to send your rating to the travel community at large through Expedia.com. We are very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, Avani Sepang Goldcoast Resort. Responded on 14 Oct 2019 @ 10:20 hours.

Dear yun ni, Thank you for taking the time to share your rating on Hotel.com. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words and ratings will certainly inspire the team members to continue delivering memorable experiences. We hope you will continue to support us and look forward to welcome you back in the near future. Best regards, The Management, AVANI Sepang Goldcoast Resort. Responded on 20 Sept 2019 @ 16:45 hours.

Dear JING, Thank you for taking the time to share your rating and positive review on Hotel.com. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words and ratings will certainly inspire the team members to continue delivering memorable experiences. We hope you will continue to support us and look forward to welcome you back in the near future. Best regards, The Management, AVANI Sepang Goldcoast Resort. Responded on 20 Sept 2019 @ 09:05 hours.

Dear Wing Lam, Thank you for taking the time to share your ratings and reviews on Agoda.com. after your second vacation with us. Please accept our sincere apology for the shortcoming and unfortunate experience with the reservation, cleanliness and services encounter during your recent stay. We will seriously look into the areas of concern for our improvement moving forward. We hope you will consider giving us another chance to serve you in near future. Best regards, The Management, AVANI Sepang Goldcoast Resort. Responded on 27 Aug 2019 @ 11:23 hours.

Dear Chen -chuan, Thank you for taking the time to share your ratings and positive reviews on Expedia.com. I am delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words will certainly inspire the team members to continue delivering memorable experiences. We hope you will continue to support us and look forward to welcome you back in the near future. Best regards, The Management, AVANI Sepang Goldcoast Resort. Responded on 21/08/2019 @ 18:00 hours.

Dear Valued Guest, Thank you for taking the time to share your ratings and positive reviews on Expedia.com. I am delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words will certainly inspire the team members to continue delivering memorable experiences. We hope you will continue to support us and look forward to welcome you back in the near future. Best regards, The Management, AVANI Sepang Goldcoast Resort. Responded on 21/08/2019 @ 18:00 hours.

Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Expedia Partner Center.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. Receiving constructive feedback on our Chinese tour series group guests attitude helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner in matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Goldcoast Resort. Responded on 25/07/2019 @ 13:01 hours.

Dear XinMei, Thank you for taking the time to send your feedback to the travel community at large through Expedia.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. Responded 09.03.2019 @ 14:58 Hours.

Dear Yvoone, Thank you for taking the time to send your rating to the travel community at large through Hotels.com. We are glad to see that you enjoyed your recent stay with us and we look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. Responded 26.02.2019.

Dear ChunHao, Thank you for taking the time to send your feedback to the travel community at large through Hotels.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort

Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Expedia Partner Center.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort

Dear TL, Thank you for taking the time to send your feedback to the travel community at large through Expedia Partner Center.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort

Dear H, Thank you for taking the time to send your feedback to the travel community at large through Expedia Partner Center.com. Thank you for your comments, we apologize for the shortcomings that you encountered during your recent stay with us. Receiving constructive feedback helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. Thank you for staying with us, and we look forward to another chance to serve you. Kind regards. The Management, Avani Sepang Goldcoast Resort.

Dear Kay, Thank you for taking the time to send your feedback to the travel community at large through Expedia.com. Thank you for your comments and please accept our sincere apology for the unfortunate experience and shortcomings that you encountered during your last stay with us. Receiving constructive feedback helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. Thank you for staying with us, and we look forward to another chance to serve you. Kind regards. The Management, Avani Sepang Goldcoast Resort

Dear valued guest, Thank you for taking the time to send your feedback to the travel community at large through Expedia Partner Central.com. Thank you for your comments and please accept our sincere apology for the shortcomings that you encountered during your last stay with us. Receiving constructive feedback helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. Thank you for staying with us, and we look forward to another chance to serve you. Kind regards. The Management, Avani Sepang Goldcoast Resort.

Dear Cynthia, Thank you for taking the time to share your feedback. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words will certainly inspire the team to continue on delivering memorable experiences. We hope you will continue to support us and look forward to welcome you back in the near future. Best regards,

Dear Seven, Thank you for sharing your feedback. It is wonderful to read that we are able to give you a great impression. Your positive review has certainly inspired the team to continue on delivering and creating memorable experiences for our valued guests. We look forward to welcome you back again in the near future. Best regards,

Dear Zhonghu, Thank you for sharing your experience during your recent stay with us. We have taken note of your feedback and please accept our apologies for the inconvenience that you experience during the check in process. We look forward to welcome you back again in the near future.

Dear Valued Guest, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards,

Dear Matthew, Thank you for taking the time to send your feedback, we highly appreciate it. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Ivan Susanj / General Manager

Dear Valued Guest, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Ivan Susanj / General Manager

Deaer Mei Kuen, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Ivan Susanj / General Manager

Dear Tak Fai, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Ivan Susanj / General Manager

Dear Shih-ting, Thank you for taking the time to send your feedback, we highly appreciate it. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Ivan Susanj / General Manager

Dear Marvin, Thank you for taking the time to send your feedback, we highly appreciate it. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Ivan Susanj / General Manager

Dear Valued Guest, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Erwin van der Veen / General Manager

Dear Valued Guest, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Erwin van der Veen / General Manager

Dear Tony, Our sincere apologies for the inconvenience during your visiting to our resort. We regret that your experience was not as memorable as expected. We have noted on the highlighted points and will work with the team to improve on our services. Thank you for visiting us. Kind regards, Erwin van der Veen / General Manager

Dear Ya Hui, Thank you very much for your review. Once again thank you very much for visiting and we look forward to see you soon again. We apologize for any constructive criticism, which will be reviewed within the management team for potential inclusion in improvement plans where deemed possible. Kind regards, Erwin van der Veen / General Manager

Dear Valued Guest, Thank you for taking the time to send your feedback, we highly appreciate it. Rest assured that your feedback has been noted with thanks, your feedback will be shared with those involved for positive encouragement. We apologize for any inconvenience there might have been during your stay. Once again, thank you for writing to us and we hope to see you again. Kind regards, Erwin van der Veen / General Manager

Dear Shirley, Thank you for writing in to us. However, can you provide us more details of your stay for us to improve our services? Thank you and we look forward to hear from you! With Kind Regards, Erwin van der Veen / General Manager