Suwanee Family Hotel

"The only thing I really don’t like it was the we ask for towels "

"Cl"

"I had a great stay. The room was clean, and the staff was nice."

"The room was very clean"

"The only double tree i have ever went to without a microwave in the room"

"Lady gave us the wrong room on arrival, room was switched and told us it was an upgrade but it was worse and not the suite we paid for. I then went down again and was told well we have an event going on even though i booked in advance. We eventually got the room we paid for. Then the crib we were given was missing the bottom so useless. We asked for the part and was told someone would get to us. three times i asked and all 3 times noone showed up so our infant had to sleep in our bed. The room had food all over the carpet, the sheets had brown stains on them that looked like poop and the towels were in the tub so my assumption is the room was not cleaned. "

"Great stay, clean room, friendly staff and close to many activities. "

"This hotel was under renovation when I stayed 04/02-04/05. I love that they had 2 restaurants on property because I didn't have a rental car. Breakfast in the cafe was DELICIOUS and affordable! The hotel is surrounded by many restaurants and shops that are walking distance. I forgot to alert front desk on my departure that the toilet in my room could have been cleaned. Good thing I travel with clean products, but there was fecal matter stuck in the canal, and it was very to remove. Also, the toilet will be needing some work because if I didn't jiggle the handle, it would have kept running. I loved that the room and beds have sensor lighting. More specifically, there were sensor lights underneath/around the bed, but I had to get maintenance to turn them off because the sensors weren't working because the lights kept me up most of the night. The hotel has an indoor/outdoor pool. Unfortunately, this pool doesn't open until Memorial Day weekend. IMO, Indoor pools should be open all year like many hotels who have indoor pools. All in all, I would stay there again. "

"1. They don’t tell you the pools closed even after asking when does the pool open 2. There was chewed gum and a weird wet sticky spot on our floor. 3. The tv NEVER worked like you’re supposed to be an up to date establishment how is that possible 4. THE ROOM IS HOTTER THAN THE SUN and they won’t let you get cold air ! 5. The stupidity of charging more money for parking literally just the dumbest hotel ever "