"Location is good with a short walk to train station. The reception service is excellent. The room is clean and has all the basic necessity I need and the common restaurant area is very convenient."
"The mattress was too soft and uncomfortable. I couldn't sleep all night."
"景觀，客房寧靜"
"服務人員親切，房間乾淨"
"酒店位置不错，在老城区的狮子雕像旁，距离各景点均步行可达。酒店提供免费公交卡，但我没用上。 酒店300米左右有家Coop超市，食品、饮料、手信方便采买。 酒店按人头收城市税，与Hotel官网介绍有偏差。"
"職員有禮，地理位置方便，附近有超市，房間超級舒服，空間大"
"ㄧ到飯店是一個帥哥接待 笑容超迷人 多年後或許會忘記琉森 但不會忘記他的笑容"
"Excellent service. Staffs are helpful and friendly. Great location, with beautiful view overlooking the lake. Rooms are spacious and clean. "
"酒店職員友善，房間整潔乾淨。雖然酒店較為古典，但房間設有露台，正向著湖景，風景優美，十分舒適。 由琉森火車站轉乘巴士，在Casino-palace站下車，大概8分鐘車程。但落車後步行到酒店大堂，要先經過長斜路和樓梯，如攜帶大型或多件行李的旅客，就要做好心理準備。"
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