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关于睡帽牧场酒店的点评

3.5 out of 5
睡帽牧场酒店
Crnr Epping & Herring Rds, Marsfield, NSW

点评

8.6

超赞

10 分 - 超赞。65 条好评，共有 139 条点评" "
8 分 - 还可以。56 条好评，共有 139 条点评" "
6 分 - 一般。12 条好评，共有 139 条点评" "
4 分 - 很差。2 条好评，共有 139 条点评" "
2 分 - 糟糕。4 条好评，共有 139 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

6/10 一般

Ting Hei

与家人出行
2022 年 12 月入住 8 晚

8/10 还可以

yim sai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
超舒適的洒店
地方比想像中好，超大房間，房內有一大雙人牀，一單人床，住兩個人超舒服，房有陽台，可看街景，早餐雖簡單，但也不錯
2019 年 8 月入住 1 晚
Claire 于 2019年08月14日 的回复
Great to hear you enjoyed your stay, we hope to have you visit us again in the future.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The next room of ours was extremely noisy one night, they were drunk and they spank the door and shouted loudly at the corridor. The hotel should have phones inside each room for guests to communicate with them at anytime. Otherwise everything is just perfect and is good value of money.
2019 年 5 月入住 7 晚
Claire 于 2019年06月18日 的回复
Thank you for the feedback, we have found most people use their mobile phone to call the hotel, sorry this caused you an inconvenience. Glad to hear that you enjoyed everything else, and we hope to see you again soon.

8/10 还可以

Chi Ying Gina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點方便，餐廳營業到22:00，價格合理。
2019 年 6 月入住 1 晚
Claire 于 2019年06月11日 的回复
Glad you enjoyed your stay Chi, hope to see you again soon.

10/10 超赞

Kathy

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Justin

满意：清洁度、员工和服务、住宿条件和设施
It was quiet, comfortable and convenient
2024 年 2 月入住 2 晚

10/10 超赞

Mathew

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Having Drink vouchers on arrival was a lovely touch. The rooms themselves look recently refurbished or at least very well maintained. It was a pleasant stay.
2024 年 2 月入住 2 晚

8/10 还可以

Garth

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

2/10 糟糕

Stephen

It did nor have a record of my last minute booking. So too for another guest booking in at the same time. Receptionist was rude and unhelpful. Made me wait half an hour only to say no room was available. No offer to assist finding alternative accommodation. I don’t expect five star service at The Ranch but a little human decency would have been appreciated.
2023 年 12 月入住 1 晚

10/10 超赞

BRADLEY

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Accommodation was exactly what we needed. We were greeted by Shane to check us in and his service was outstanding. Should be more of it. Great place to stay
2023 年 11 月入住 1 晚

10/10 超赞

Troy

满意：清洁度、员工和服务、住宿条件和设施
Great and convenient
2023 年 11 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

10/10 超赞

Saima

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything is good
2023 年 9 月入住 1 晚

10/10 超赞

Tracey

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I liked it was close to a shopping centre and there was a restaurant and bar attached. The room was clean and very comfortable. The bathroom was spacious and I loved the shower, with the big showerhead. The staff were very helpful and pleasant.
2023 年 6 月入住 4 晚

10/10 超赞

Shelley

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
comfortable bed. Clean room. Appreciated the milk and bottles of water. Shower pressure was great.
2023 年 3 月入住 1 晚

8/10 还可以

Tracey，Mayfield

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean rooms. Comfortable beds. Breakfast was simple but sufficient.
2023 年 3 月入住 1 晚

6/10 一般

Patricia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Didn't like having no hand towel, no bath mat and no tissues
2023 年 2 月入住 1 晚

10/10 超赞

Julie

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Bed is very comfortable, food was really good.
2023 年 2 月入住 1 晚

10/10 超赞

Deb

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay , lovely and clean and the staff are very helpful and friendly!

10/10 超赞

Tom van

团体旅客
满意：清洁度、服务设施、住宿条件和设施

8/10 还可以

Carol

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Bed was very comfortable and pillows were great. Staff were friendly and checking in online was quick and easy.
2022 年 12 月入住 1 晚

8/10 还可以

Debbie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasantly surprise Nice big room clean and comfortable bed’s fantastic shower
2022 年 11 月入住 1 晚

2/10 糟糕

Russel

不满意：员工和服务
2022 年 8 月入住 1 晚

2/10 糟糕

Maria

不满意：住宿条件和设施，清洁度
Found a used condom in my room which also had cockroaches in it and a rather large urine stain in front of the toiler -. The car park was also full of rubbish. and there were no staff to discuss any of this with. i stay in alot of hotels and have never ever complained before but the used condom totally grossed me out so I will never stay here again.
2022 年 5 月入住 2 晚

8/10 还可以

Daniel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A short stay but enjoyed the accommodation. Staff friendly and very helpful. Room clean. Bathroom is modern No issues Location suited us
2022 年 5 月入住 1 晚

8/10 还可以

Weidong

满意：员工和服务、服务设施、住宿条件和设施
2022 年 5 月入住 2 晚

8/10 还可以

Damir

2022 年 5 月入住 1 晚

10/10 超赞

PETER

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to public transport Good bistro on-site Complimentary drinks and breakfast included in price Clean room
2022 年 4 月入住 1 晚

6/10 一般

Sue

满意：员工和服务
The staff were lovely but the whole place needs a major overhaul as far as the accommodation is concerned the walls are paper thin people coming and going all nite crashing doors not good when u need a good sleep after a busy day. Comfy beds but shower dirty.
2022 年 4 月入住 1 晚
Ally 于 2022年04月26日 的回复
Hi Sue, Thanks for taking the time to review us & provide us with some feedback. I have passed your feedback onto the venue manager. I do apologise about the noise, we do our best to make sure guests are quiet & respect others. In the future, please feel free to give us a call & we can assist on the night.

6/10 一般

Wing-Kin

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Daily housekeeping not properly done
2022 年 4 月入住 5 晚
Ally 于 2022年04月26日 的回复
Hi Wing-Kin, Thanks for taking the time to review us & provide us with some feedback. I have passed this onto the Venue Manager who has spoken with our housekeeping team.

10/10 超赞

DO ROZARIO

2022 年 4 月入住 1 晚
Ally 于 2022年04月26日 的回复
Hi Do Rozario, Thanks for taking the time the review us, we are glad you enjoyed your stay with us & hope you choose to stay with us again soon!

8/10 还可以

Ian

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 4 月入住 2 晚

10/10 超赞

Paul

2022 年 3 月入住 2 晚
Ally 于 2022年04月26日 的回复
Hi Paul, Thanks for taking the time to review us, we are glad you had a great stay with us. Hope to see you again one day! Have a lovely week

10/10 超赞

Brendan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exceeded my expectations
2022 年 3 月入住 5 晚
Ally 于 2022年04月26日 的回复
Hi Brendan, Thanks for taking the time to review us & provide us with some feedback. We are glad you have a great stay with us & hope to host you again one day!

4/10 很差

Ernesto

不满意：员工和服务
2022 年 3 月入住 1 晚

10/10 超赞

Andrew

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Why stay elsewhere?
Clean, large room. Sanitizer and wipes in the room. Great Shower with waterfall shower head, modern bathroom. Good room rate, good food and drinks in the hotel, close to Macquarie Shops and the Metro.
2022 年 3 月入住 2 晚
Ally 于 2022年04月26日 的回复
Hi Andrew, Thanks for taking the time to provide us with some great feedback! I have passed this onto the team & we hope to host you again one day!

10/10 超赞

Scott

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I was honestly surprised with room size to ease of parking to helpfulness by all. A great feed as well. Such a well priced enjoyable stay. You think of a pub environment on a Thurs night could be rowdy. Never heard a thing from my room after retiring to bed.
2022 年 2 月入住 1 晚
Ally 于 2022年04月26日 的回复
Hi Scott, Thanks for taking the time to provide us with some feedback. We are so glad that you enjoyed your stay with us - we hope to host you again one day!

2/10 糟糕

Doug

2022 年 2 月入住 2 晚

10/10 超赞

Linda

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 2 月入住 2 晚

8/10 还可以

Nana

2022 年 1 月入住 4 晚

8/10 还可以

Thomas，Enmore

Fine
2022 年 1 月入住 3 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Nightcap :-)
Loved it, great staff, clean and well presented. Bistro nearby at The Ranch with. fantastic food and service
2021 年 12 月入住 1 晚
Ally 于 2022年01月25日 的回复
Hi Karen, Thanks for taking the time to review us & give us some feedback! Glad to hear that you had an enjoyable stay with us, we hope to see you again soo!

10/10 超赞

Christine

2021 年 11 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, good size room, comfortable
2021 年 6 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service on the phone, at check-in, in the bar, in the restaurant.
2021 年 6 月入住 1 晚
Ally 于 2021年06月22日 的回复
Hi, Thanks for taking the time to review us! We are glad that you had a great stay with us - I will ensure I pass this onto the whole accommodation team. Look forward to seeing you again!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, the room was very modern and clean. The beds were extremely comfortable, we will definitely stay there again.
2021 年 6 月入住 1 晚
Ally 于 2021年06月22日 的回复
Hi, Thanks for taking the time to review us & provide us with some great feedback! We are so glad you have a wonderful stay with us & enjoy our comfy beds :) See you again one day!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
I likked my room. It was clean and comfortable. The staff were friendly, efficient and went the extra mile helping me with my luggage (I have knee injury).
2021 年 5 月入住 1 晚
Ranch Hotel 于 2021年06月6日 的回复
Thank you for taking the time to leave us with this fantastic review! We're happy to hear that you enjoyed your stay with us and we hope to welcome you again in the near future!

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All good
2021 年 5 月入住 2 晚
Ally 于 2021年05月27日 的回复
Hi, Thanks for taking the time to review us, if there is any feedback you have about your stay please don't hesitate to contact us. Have a great weekend!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2021 年 5 月入住 1 晚
Ally 于 2021年05月27日 的回复
Hi, Thanks for taking the time to review us, if there is any feedback you have please don't hesitate to let us know. Hope to see you again!

10/10 超赞

真实旅客

2021 年 4 月入住 1 晚
Ally 于 2021年05月27日 的回复
Hi, Thanks for the great review!! Hope to see you again soon!