Ottima posizione. Comunicazione con partner buona tranne x il check out che sono arrivate le disposizioni troppo tardi. Noi eravamo già usciti
SABRINA
2025 年 8 月入住 1 晚
2/10 糟糕
Edward
2025 年 6 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible experience. I arrived at exactly the time I said I would, just before the reception closing time, but there was no-one to let me in and no way to contact them. There was also no way to contact Hotiday, they only have an AI chat bot which provided no assistance whatsoever - there is no way to speak to a human. Hotels.com also have no human assistance available any more, they also only have an AI chat bot which was also no use. I had to find alternative accomodation at 22:30 and I haven't been given any refund nor even an apology. I strongly advise to avoid this hotel and this Hotiday company.
Edward
2025 年 5 月入住 1 晚
10/10 超赞
Audrone
2025 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The place was in the middle of old town. Very close to the "beach"(2 min). Silent at night (heard only nabours who checked-in later in the evening).
Some rules for driving in to Ortigia, check busses from there to the train/busstation. Walking distances from hotel to the station is 25 min.