“We are from the US and have really been impressed about the service of this hotel. I highly recommend this place if you are in Cuzco. It is about 10 min walk to the historic square. Lastly there are great vegan options very close to the restaurant. ”
“Absolute dream. Large, well decorated room with a huge bed, super convenient location with barely a hill to climb to get there and very nice breakfast. Only note is that the bathroom was tiny.”
“Location might be a bit far from the main historical sites.
Good staff. Relaxing environment
The laundry service was too expensive though the service was good”
“Location, location, location. Is it a luxurious hotel where you can just stay in for the day and enjoy hotel amenities?... no is not. It is boutique hotel in the heart of Cusco, walking distance to almost everything, where they treat you great, is clean, you have a great night sleep and hot shower and better breakfast and then go visit the city and take your tours during the day... repeat. Yes, I would recommend, value vs quality is great, no complaints at all. As a family this is the type of……
“This was a cozy and beautiful place to stay. The staff were very attentive and although there is no heat in the rooms, the hot water bottles were a blessing to warm up the bed. I loved my stay at Encantada Casa!”
“The hotel in general is pretty well maintained. It does not have a lift, so you need to prepare to carry the luggage up to your room, yet the receptionist are able to help carrying the luggage if you ask for help. The location of the hotel is pretty well and it only takes 5 to 10 mins walk to get to the Square from the hotel. We found the hotel receptionists very helpful. My wife had her lips hurt when playing the sand boarding at Huacachina the day before getting to Cusco. The receptionist is……
“From the moment we arrived at APU Mountain Lodge, we were welcomed like family. The staff went above and beyond in every possible way, treating both me and my son with genuine warmth, kindness, and care. Every interaction felt personal, thoughtful, and sincere.
My son even said it was the best customer service he’s ever experienced—and I couldn’t agree more. Whether it was the way they greeted us by name each day, helped us navigate our plans, or simply shared a smile, the entire team was just……
“We enjoyed our stay. The staff was friendly and helpful. We were able to store our bags when we went on our various tours. The breakfast was very good with lots of choices and fresh fruit. Avoid room 19 since it is by the reception area and can get loud. Close to the Plaza but away from the hubbub. Highly recommended!”
“Great location, clean and well maintained property. Hotel staff was very helpful providing delicious made to order breakfast and provided to-go lunch as needed.”
“Stayed here my first couple nights in Cusco. I loved the vibe. Beware it is on a hill so I was getting a crash course with walking up and dealing with the altitude. It was good practice for my hike. The area is great for little cafes and has the better views of the city.”