6/10 一般
Michael,Raleigh
与家人及幼儿出行
2024年05月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Property was old and dirty. Cracked tiles, old furniture, old carpets etc. Hallways were always dirty with stains on tile floors. I know there are a lot of children staying here due to the proximity to Six Flags but it doesn't seem like the staff is able to keep up with cleaning the public areas.
Staff was friendly and was able to accommodate us for staying an extra night for which we were grateful as we had two small kids with us and changing hotels would have been difficult.
Based on the overall Hotel condition, this is not up to Hilton Garden Inn standards and desperately needs a refresh or for the Hilton group to remove the name.
Michael
2024 年 5 月入住 1 晚