St. Louis Taubman Prestige Outlets Hotels

"N/a"

"Great experience at the hotel. Friendly staff, clean room, and nice evening snacks. The only thing not so positive is that breakfast repeats exactly the same items every morning. "

"Pros: +clean room +decent* to good breakfast w/ plenty of options for everyone +workout room w multiple treadmills, elliptical, and some free weights & adjustable bench +plenty of luggage carts +conviently located w lots of nearby shopping, a trial & beginner frisbee golf course, upscale cars+, St Louis, suburbs, or St Charles nearby via highway Mixed: * Breakfast: Minor things were fixed the next day (pancake machine down 1 day; no butter 1 day; dry oatmeal 1 day); while the hot food wasn’t bad, it was a bit repetitive (Eg biscuits & gravy every day; rotating well-down flat sausages and small log sausages) or less than my taste (mass-produced omelettes w blah-cheese or mild spicy-🌶️ vs plain scrambled eggs; overcooked flat sausages)"

"A great hotel, grest staff, great area, "

"Wonderful staff, big rooms which was great for our family."

"Room was clean. Great location. "

"Staff was informative during check-in. Room was clean and the TV even had WELCOME with my name on it. Would stay here again."

"All the above "

"Glad I read the fine print before hitting send. Very slick Expedia. This hotel was fabulous. My check-in experience was horrible due to Expedia! Expedia hadn't sent my reservations to the hotel even though they had already CHARGED ME! We ended up having to wait for around an hour or so while the head hostess did her best to work this out. I could hear she was having trouble with the people with Expedia. Several Expedia representatives transferred her again and again, all while my exhausted 4 young children cried and acted silly in the lobby. The hotel's staff was amazing, and helped me entertain and even feed my children as we were forced to wait. This hotel has hired the most wonderful and accommodating staff that I have ever experienced in a hotel. This experience would have been much worse if it wasn't for the kind staff. At one point, the person from Expedia said they would send us to a different location in the area. I said no, we needed this exact hotel for our vacation plans. The hoastess assured us she wouldn't let that happen. FINALLY, Expedia sent over our booking. We got our room, only to find that instead of the double queen room I booked, we had a single king suit. Now I'm worried how much Expedia charged me, and all 5 of us had to sleep in one bed. Not the best night, but at least we had a clean and beautiful room. Homewood Suits, you get 5 stars! Expedia, I wouldn't reccomend you to my worst enemy!"