7 室外游泳池,收费帐篷屋,池畔遮阳伞

关于阿巴马特内里费丽思卡尔顿酒店的点评

5 out of 5
阿巴马特内里费丽思卡尔顿酒店
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife

点评

9.2

非常棒

10 分 - 超赞。348 条好评,共有 530 条点评" "
8 分 - 还可以。134 条好评,共有 530 条点评" "
6 分 - 一般。31 条好评,共有 530 条点评" "
4 分 - 很差。11 条好评,共有 530 条点评" "
2 分 - 糟糕。6 条好评,共有 530 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.4/10

服务设施

9.2/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Wang

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 4 晚

2/10 糟糕

真实旅客

满意:清洁度
不满意:员工和服务
Too inconvenient. Inconvenient place, inconvienient service. We lived here for 2nights, Since our reservations were separated, they asked us to change the room at 12pm on the second day and the housekeeper can help us to put our luggage to the new room. Although it took us too much inconvienence, on the second day 12pm nobody came to my room to helped us. So I don't want to back to this Ritz Carlton hotel again. Awful experience.

10/10 超赞

Jon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quite simply a wonderful hotel complex, fantastic choice of restaurants which were always accessible. Treat yourself!
2024 年 4 月入住 6 晚

10/10 超赞

Kelly Laura

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚

8/10 还可以

Teyrnon

满意:清洁度、员工和服务、住宿条件和设施
Great hotel, friendly and helpful staff, good food, nice pools, a touch of class. Unfortunately surrounded by banana plantations from which annoying flies land on you as you sunbathe (and on your food if you eat outside).
2024 年 3 月入住 3 晚

10/10 超赞

Ashley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cute aesthetic hotel
2024 年 3 月入住 1 晚

10/10 超赞

ALBERT

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Ramón von Schükkmann - Resort Manager 于 2024年03月12日 的回复
Dear Albert, Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Best regards,

10/10 超赞

Sarah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We absolutely loved our stay at the Ritz Carlton Abama. The facilities and grounds are fabulous and although it's a big hotel, with so many different areas / pools it never felt over-crowded. The buffet breakfast is amazing and we had two excellent dinners in the hotel too. I would highly recommend it and would love to come back.
2024 年 2 月入住 3 晚
Ramón von Schükkmann - Resort Manager 于 2024年02月27日 的回复
Dear Sarah,Thank you for your feedback!We are delighted to hear that you thoroughly enjoyed your stay at the Ritz-Carlton Tenerife, Abama. We are pleased that you had memorable dining experiences during your visit.Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future.Best regards,

10/10 超赞

Dr Anika

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2024年02月27日 的回复
Dear Dr. Anika,Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Best regards,

10/10 超赞

Lukas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gutes Essen, sehr nettes Personal, sehr schön und grosse Anlage
2024 年 1 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2024年02月14日 的回复
Dear Lukas,Thank you for your kind feedback. We are delighted to hear that you enjoyed the food, found our staff to be very friendly, and appreciated the beauty of our resort. We hope to welcome you back soon for another enjoyable stay.Best regards,

8/10 还可以

Gianni

满意:客房舒适度,员工和服务
2024 年 1 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2024年02月27日 的回复
Dear Gianni,Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Best regards,

6/10 一般

Huntley,Windsor

与配偶出行
We found it was to large, they advertise Tennis but they don’t own them, we could play tennis! Rooms smelled of sulfur. For Ritz we would go to a resort style again, we have stay at Ritz hotels before but in cities the are great but not resorts.
2024 年 1 月入住 7 晚

10/10 超赞

chris

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good quality hotel breakfasts are amazing
2024 年 1 月入住 5 晚
Ramón von Schükkmann - Resort Manager 于 2024年02月14日 的回复
Dear Chris,Thank you for your kind feedback. We are delighted to hear that you enjoyed our hotel's breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.Best regards

8/10 还可以

Sarah

满意:员工和服务
2024 年 1 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2024年02月14日 的回复
Dear Sarah, Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Best regards,

4/10 很差

Simon

满意:清洁度
不满意:客房舒适度
Schöne aber lautes Hotel
Sehr lautes Hotel. Musik bis 22:00. Zimmer schlecht gegen Lärm isoliert. Schöner Strand mit nicht genügend Liegen. Restaurants sind sehr teuer. Qualität stimmt. Service ist durschnittlich.
2024 年 1 月入住 11 晚

10/10 超赞

Eva Maria

满意:清洁度、员工和服务、住宿条件和设施
Ramón von Schükkmann - Resort Manager 于 2024年02月27日 的回复
Estimada Eva Maria,Gracias por su valiosa reseña y esperamos darle la bienvenida nuevamente a nuestro hermoso resort. Un cordial saludo,

10/10 超赞

PARUL

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, friendly staff and management. Five star resort.
2023 年 12 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2024年01月17日 的回复
Dear Parul,Thank you very much for sharing your wonderful feedback. We are truly pleased to hear that your experience at The Ritz-Carlton Tenerife, Abama, was enjoyable, and we appreciate your kind words.We eagerly look forward to the pleasure of welcoming you back to our beautiful resort and island.Kind regards.

10/10 超赞

JAYENDRA K

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good & fantastic service…..unmatched!!
2023 年 12 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2024年01月17日 的回复
Dear Jayendra K,We are genuinely delighted to learn that you enjoyed your stay at The Ritz-Carlton Tenerife, Abama, and we appreciate your kind words about our staff.We eagerly anticipate the opportunity to welcome you back to our beautiful resort and island.Kind regards,

10/10 超赞

My

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent - team work in the hotel are polite, processional and willing to help!
2023 年 11 月入住 3 晚
Ramón von Schükkmann - Resort Manager 于 2023年11月28日 的回复
Dear My,We are really happy to hear that you enjoyed your stay at The Ritz-Carlton Tenerife, Abama and we appreciate your kind words about our staff.We look forward to welcoming you back to our beautiful resort and island.Kind regards,

8/10 还可以

Daniel

满意:客房舒适度
Could Have, Should Have, Been So Much Better
This is a gorgeous property, although in need of an update, and by most accounts, we enjoyed one of the best villas. That being said, I would hesitate to return. While virtually everyone we encountered was very friendly, it seemed as if many of them were brand new. Virtually every experience was challenging due to confusion and poor staff training resulting in lost dinner reservations, half-hearted room cleaning and in case of our spa treatments, an odd mixture of confusion, non-functioning elements (lights, lockers, etc.) and lackluster technique, resulting in the general feeling of “blah”, which was a microcosm for our entire experience. We enjoyed a few nice meals but in general this was not up to Ritz-Carlton standards.
2023 年 11 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2023年11月10日 的回复
Dear Daniel,Thank you for taking the time to provide your feedback on your recent stay at The Ritz-Carlton Tenerife, Abama. We greatly appreciate your kind words about our beautiful Resort and Villas.We regret to hear about the challenges you encountered during your stay, and we sincerely apologise for any inconvenience you experienced. We want to assure you that what you described is not indicative of the level of service we aim to provide at our property. Our commitment to Ritz-Carlton standards means that we hold ourselves to the highest expectations, and we are genuinely sorry for falling short during your visit. We take your comments seriously, and they will be used to make necessary improvements to ensure a more consistent and exceptional guest experience.Once again, thank you for your feedback, and we hope that you might reconsider and give us another opportunity to exceed your expectations in the future.Yours sincerely,

10/10 超赞

Paul,Scottsdale

满意:员工和服务,清洁度
2023 年 11 月入住 3 晚
Ramón von Schükkmann - Resort Manager 于 2023年11月7日 的回复
Dear Paul,Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Kind regards,

10/10 超赞

Frédéric

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
toller Urlaub
2023 年 10 月入住 6 晚
Ramón von Schükkmann - Resort Manager 于 2023年11月7日 的回复
Sehr geehrter Herr Frédéric,Vielen Dank für Ihr wertvolles Feedback und wir hoffen, Sie wieder in unserem wunderschönen Resort begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 超赞

David

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service is excellent.
2023 年 10 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2023年11月7日 的回复
Dear David,Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Kind regards,

10/10 超赞

Logan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have never had such attentive and quality service before. The staff was phenomenal! Some of the best bartenders I have ever come across. The restaurants and breakfast was delicious. The moment I pulled my car onto the property to the moment I left, I felt the staff and resort was there to give me a one of a kind experience. Mission accomplished! Thank you!!
2023 年 9 月入住 2 晚
Ramón von Schükkmann - Resort Manager 于 2023年09月28日 的回复
Dear Logan,We sincerely appreciate your kind words and wonderful feedback. It brings us immense joy to hear that you had such a memorable experience during your recent stay at The Ritz-Carlton Tenerife, Abama. Providing exceptional service and ensuring our guests have an unforgettable stay is our top priority, and we are thrilled that you found our staff and amenities to be of the highest quality.Your compliments about our bartenders and dining options are truly heartwarming, and we will be sure to pass on your appreciation to our team members.We look forward to welcoming you back to our beautiful resort and island.Kind regards,

10/10 超赞

Nicole

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eine wunderschöne Anlage
Eine traumhaft schöne Hotel Anlage . Es hat verschiedene Restaurants die man unbedingt alle austesten muss. Die Zimmer sind schön und geräumig. Die Mitarbeiter des Resorts sind unfassbar freundlich. Man fühlt sich gleich wohl. Wir kommen auf jeden Fall wieder
2023 年 9 月入住 5 晚
Ramón von Schükkmann - Resort Manager 于 2023年09月27日 的回复
Dear Nicole,Thank you so much for your wonderful feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to learn that you felt at home during your stay. Your positive experience is our utmost priority, and we look forward to welcoming you back in the near future.Kind regards,

8/10 还可以

R

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is admittedly far from anything, so be sure to book a dining spot at the hotel ahead of time. The private beach is a real bonus. Very nice staff.
2023 年 8 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2023年09月12日 的回复
Dear R,Thank you very much for sharing your feedback regarding your stay with us.We appreciate your kind words about our staff. Indeed, our secluded location is designed to offer guests exclusivity and tranquilly.To enhance your dining experience, we recommend booking a table at our hotel in advance, ensuring a seamless stay.We look forward to welcoming you back soon!Kind regards,

10/10 超赞

Amr

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay would go back.
Service is on point, really amazing staff. Lorena at reception was very helpful. Rooms are nice and spacious. Pool staff were so nice, especially Ginscar. Breakfast could be better, the sausages were very oily and the hollandaise sauce on the eggs royal was not hollandaise, expect better from the Ritz. Housekeeping didn’t clean our room on the second day sadly, think there might have been a confusion when we asked them to come back later.
2023 年 8 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2023年09月12日 的回复
Dear Amr,Thank you very much for sharing your valuable and honest feedback regarding your stay at The Ritz-Carlton Tenerife, Abama. We're thrilled to hear you had a lovely stay and appreciated our attentive staff. Your feedback on breakfast and housekeeping is noted, and we apologise for any inconveniences. We'll work to improve these areas to meet the high standards you expect from our hotel. We hope to welcome you back to our beautiful hotel.Yours sincerely,

10/10 超赞

Charity

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pros: Amazing adult area/pool, dining options, friendly staff, amenities Cons: Isolated, located on a very steep hill which leads you to rely on calling the concierge to arrange transportation (difficult to get anyone to answer the phone), recommend a rental car
2023 年 8 月入住 5 晚
Ramón von Schükkmann - Resort Manager 于 2023年09月8日 的回复
Dear Charity,Thank you very much for sharing your valuable and honest feedback regarding your stay at The Ritz-Carlton Tenerife, Abama.We are delighted to hear that you found our hotel absolutely stunning and that you had a wonderful vacation. We greatly appreciate your feedback regarding the transportation and accessibility concerns you encountered during your stay. Your input is invaluable to us, and we apologise for any inconvenience you experienced in this regard. We will certainly take your suggestions into consideration for improvements in the future.It's wonderful to hear that you found our staff friendly and accommodating, enjoyed our great food, and appreciated the fantastic adult area and pool, as well as the amenities we offer. Your positive comments in these areas are truly appreciated.Once again, thank you for taking the time to share your feedback, and we look forward to welcoming you back to our beautiful hotel.Yours sincerely,

8/10 还可以

Amanda Espejo

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2023年09月12日 的回复
Estimada Amanda Espejo,Gracias por su valiosa reseña y esperamos darle la bienvenida nuevamente a nuestro hermoso resort. Un cordial saludo

2/10 糟糕

Douglas

2023 年 6 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2023年10月2日 的回复
Dear Douglas,Thank you very much for sharing your valuable and honest feedback regarding your most recent stay with us. We would like to better understand what we have done wrong and to be able to share your feedback with the involved departments to avoid repeating the same error. For this, we would appreciate any further information. Yours sincerely,

10/10 超赞

BERNARD

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The most amazing in every respect that I have ever seen and I travel a lot
2023 年 8 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2023年08月10日 的回复
Dear Bernard,We are delighted to hear that your stay at The Ritz-Carlton Tenerife, Abama was exceptional in every way! Your kind words mean a lot to us. We greatly appreciate your recognition, especially considering your extensive travel experience. It's our goal to provide exceptional service, and we're delighted to have exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back to our beautiful resort and island.Kind regards,

10/10 超赞

Hervé

满意:清洁度、员工和服务、住宿条件和设施
TOP
2023 年 7 月入住 8 晚
Ramón von Schükkmann - Resort Manager 于 2023年08月9日 的回复
Dear Hervé,Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Kind regards,

6/10 一般

Brendan Michael

团体旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Staff were inflexible and unaccommodating. Everything was too much trouble. Hot water didn't work for two days. So we had to shower and bath in cold. Beach had two hour waits to get a sun bed. Buggies we’re severely limited in use, parking was inconvenient and negated the benefit. Main bar closes very early and is understaffed. Took 40 mins to get drinks. Service not up to normal Ritz standards. Wonder if this location is a franchise?
2023 年 8 月入住 3 晚
Ramón von Schükkmann - Resort Manager 于 2023年10月2日 的回复
Dear Brendan Michel,Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced during your stay.The described experiences and situations do not represent the level of service and quality the Ladies and Gentlemen of The Ritz-Carlton, Abama, strive to provide our guests on a daily basis, and I apologise for this.We will be sharing your feedback with each of the involved departments as a learning lesson, with the intention of making the necessary changes to prevent such situations from happening in the future.We would be very grateful if you could provide us with a new opportunity to demonstrate the type of service we aim to offer and which we understand you deserve while being our guest.We look forward to welcoming you back to our beautiful resort and island.Yours sincerely,

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing vacation. The plane trip from Los Angeles is the toughest part. The hotel was amazing. Will definitely go back.
2023 年 7 月入住 6 晚
Ramón von Schükkmann - Resort Manager 于 2023年08月9日 的回复
Dear Jennifer,Thank you for your feedback! We're thrilled to hear you had an amazing vacation and enjoyed your stay at The Ritz-Carlton, Abama. We understand that the plane trip from Los Angeles can be challenging, but we're glad you found it worthwhile. We look forward to welcoming you back in the future!

8/10 还可以

Marta

2023 年 7 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2023年08月9日 的回复
Dear Marta, Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Kind regards,

8/10 还可以

Luis

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Necesitan mejora muchísimo el servicio de conserje— están muy mal en esta área. Entiendo que están sobrepasados por el verano pero no justifica la mala atención. También es increíble pensar que pedimos una hamburguesa y nos dijeron que había que esperar una hora para comer — increíble lo mal organizada su cocina— una hora espera! No quería hacer ningún comentario por evitarles esta situación! Es necesario se organicen mejor si están a cupo lleno.
2023 年 7 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2023年07月26日 的回复
Estimado Luis,Agradecemos que haya tomado el tiempo para compartir sus comentarios con nosotros, ya que su opinión es invaluable para mejorar nuestros servicios.Nos disculpamos por cualquier inconveniente causado por nuestro equipo de conserjería y el servicio de cocina. Entendemos que la atención al cliente es fundamental, independientemente de la temporada alta en la que nos encontremos. Hemos tomado nota de sus observaciones y estaremos trabajando para nuestro servicio.Gracias nuevamente por sus comentarios y esperamos que considere brindarnos una nueva oportunidad en la que poderle demostrar el tipo de servicio que deseamos ofrecer y que entendemos que merece como huésped nuestro.Reciba un cordial saludo,

8/10 还可以

Catherine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2023年07月24日 的回复
Dear Catherine, Thank you for your valuable feedback, and we hope to welcome you back to our beautiful resort. Kind regards,

8/10 还可以

Giorgio Vittorio Ambrogio

2023 年 6 月入住 5 晚
Ramón von Schükkmann - Resort Manager 于 2023年07月7日 的回复
Dear Giorgio Vittorio, Thank you for your valuable feedback and we hope to welcome you back to our beautiful resort. Kind regards,

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic family holiday at the Ritz Carlton Abama. Total 5 star experience, food incredible and service second to none. First time there and we will definitely be back.
2023 年 5 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2023年06月1日 的回复
Dear Robert,Thank you very much for sharing your feedback regarding your stay with us.We are delighted to hear that you and your family had a wonderful stay, and we look forward to welcoming you back to our beautiful resort and island.Kind regards,

10/10 超赞

Tinuade

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The property was very beautiful, from the moment we stepped in to when we left, the service was impeccable. Lots of amenities to use, the private beach was lovely and the food at the beach house was amazing and delicious. The willingness of staff to help was amazing, the room was very spacious and modern, the bathroom was too beautiful then the breakfast had options and I enjoyed my stay and will defo come back
2023 年 5 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2023年05月10日 的回复
Dear Tinuade,Thank you so much for your wonderful feedback. We are delighted to hear that you had a pleasant stay at The Ritz-Carlton Tenerife, Abama, and we appreciate your kind words about our team.We look forward to welcoming you back to our beautiful resort.Kind regards,

10/10 超赞

Harrison

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Flawless
Everything about Abama is amazing, staff, food, 2 Michelin restaurants, the spa, gym and of course the location. Cannot recommend it enough.
2023 年 3 月入住 3 晚
Ramón von Schükkmann - Resort Manager 于 2023年04月12日 的回复
Dear Harrison,Thank you for this amazing feedback regarding your stay with us. We are really happy to hear that you enjoyed your stay at The Ritz-Carlton, Abama and we look forward to welcoming you back to our beautiful resort and island.Kind regards,

8/10 还可以

Nerina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Silenzioso e ottimo servizio
2023 年 2 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2023年02月13日 的回复
Dear Nerina,Thank you very much for sharing your valuable and honest feedback regarding your stay with us.We are really happy to hear that you enjoyed your stay at The Ritz-Carlton, Abama and we look forward to welcoming you back to our beautiful resort and island.Yours sincerely,

10/10 超赞

Alicia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous property. You really never have to leave if you don’t want to
2023 年 2 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2023年02月13日 的回复
Dear Alicia,We are delighted to hear that you enjoyed your stay with us. Thank you for your wonderful feedback, and we look forward to welcoming you back to our lovely resort and island.Kind regards

10/10 超赞

Norma

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly helpful staff. Relaxing atmosphere in lovely surroundings. Excellent choice of restaurants. Only downside if you are not a golfer is the isolation from nearest towns.
2023 年 1 月入住 4 晚
Ramón von Schükkmann - Resort Manager 于 2023年01月31日 的回复
Dear Norma,Thank you for providing such wonderful feedback. We are delighted to hear that you enjoyed your stay at The Ritz-Carlton, Abama, and we look forward to welcoming you back to our lovely resort and island. Kind regards,

10/10 超赞

Ou

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
Ramón von Schükkmann - Resort Manager 于 2022年12月20日 的回复
Dear Ou, Thank you very much for sharing your valuable feedback regarding your stay with us. We are really happy to hear that you enjoyed your stay at The Ritz-Carlton, Abama and we look forward to welcoming you back to our beautiful resort and island. Yours sincerely,

10/10 超赞

Phi Dung

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 11 月入住 3 晚

10/10 超赞

Iosif

2022 年 9 月入住 6 晚
Ramón von Schükkmann - Resort Manager 于 2022年10月11日 的回复
Dear losif,We are really happy to hear that you enjoyed your stay at The Ritz-Carlton, Abama and we look forward to welcoming you back to our beautiful resort and island.Yours sincerely,

8/10 还可以

Rachel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2022年08月9日 的回复
Dear Rachel, Thank you for your valuable feedback and we hope to welcome you back to our beautiful resort. Kind regards,

10/10 超赞

David,Fayetteville

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Ritz Abama is an incredible property with excellent cuisine. We stayed for a week and enjoyed every restaurant including two Michelin star restaurants. The staff is incredibly dedicated to taking care of the guests, always with a smile. We will definitely return for another visit!
2022 年 7 月入住 6 晚
Ramón von Schükkmann - Resort Manager 于 2022年08月9日 的回复
Dear David, Thank you for providing us with such valuable and honest feedback about your stay with us. We are delighted to hear that you had a wonderful stay, and we appreciate your kind words about our staff as well as your feedback on your dining experience at our Michelin restaurants. We look forward to welcoming you back to our beautiful resort. Kind regards,

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We had fantastic stay at the hotel. Service was excellent. We would love to comeback back in the future.
2022 年 7 月入住 7 晚
Ramón von Schükkmann - Resort Manager 于 2022年08月5日 的回复
Dear Guest, Thank you for providing such wonderful feedback. We are delighted to hear that you enjoyed your stay at The Ritz-Carlton, Abama, and we look forward to welcoming you back to our lovely resort and island. Kind regards,