特塞羅酒店 | 熱門特塞羅住宿限時優惠每晚可低至 HK$553

「Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me」

「每次来到Ponce都住这家Hotel.有回家的感觉」

「Un poco más de atención a los huéspedes y un poco más de atencion a la limpieza de las habitaciones」

「De los mejores hoteles para hospedarse en Ponce. Tiene de todo un poco. Me encanta.」

「Check in was weird and not mentioned at all through email at all. When we arrived there was no front desk, just staff waiting around in golf carts. I didn’t mind, just preferred that this be mentioned through some communication. Every room has its own personal garage which is nice. There’s no explanation about that on anything either. This is advertised as an adult only property which is fine」

「No Hot-water」

「Add better breakfast option」

「Very good location. Easy to walk to the good restaurants. 」

「Great customer service」

「Muy bonito」

「Muy limpio y organizado」

「The service is very poor, and the whole building is closed! The air conditioner is very cold! If you are not allowed to transfer, you will be fined 250 dollars. This fine and that fine are simply stealing money. Cheap is cheap, but there are too many other expenses.」

「Things were falling apart. Cracks in tub. Door didn’t lock. Split in carpet 」

「Lo único que me gustó fue el clima. Sería bueno mejorar la iluminación, áreas comunes con pobre iluminación. Cabañas sucias y telas de arañas. Falta de toallas para manos y cara. Desayuno a lo confinado. Menú único para todos sin opción. La atención en el mostrador pobre, con muy pocos deseos de atender al huésped. Falta de asesoramiento en cuanto dónde ir o que visitar.」

「Acogedor y tranquilo. 」

「Great location! 」

「The rudest receptionist around and no manager in site for days. My husband speaks Spanish I do not. I’m working on learning the language. I asked my husband when we were waiting at the desk, why he was upset. He proceeded to tell me in English that he was upset because there was no parking in the front for guests and we had to park back in the employee parking the receptionist busted into our conversation, demanded that my husband treat her with respect because he can’t talk about the hotel that...

「Muy buenas actividades tanto para adultos como familiares. M3 encanto la comida riquísima. No me gustó que una de las picinas estaba muy lejos. Pero de lo demás super.」

「We had a comfortable 2 nights here. It’s very expensive to stay here - breakfast was $26 per person and evening meals were on the pricey side. The bar meals were good but had limited hours. We were disappointed that the beach wasn’t great. It was very busy over the weekend. We would consider staying here again but would check other options. 」