Rusk Texas State Railroad Rusk Depot Hotels

"Everything was wonderful, except the carpet in the room's needs to be cleaned. Spilled water…when went to clean it up, the towels were black."

"I'm super picky about my hotel rooms and this Comfort Inn location did not disappoint. Noce clean rooms, friendly staff and great breakfast! Would highly recommend. "

"The room was clean and spacious."

"Everything was satisfactory. I will stay again in the future."

"I paid for a suit and at check in I was told the suite I paid and reserved through Hotel.com was under repair. I was then told that their were no two room suites available and the only suites they had were a room with a couch in it. I go in the room and it had air fresheners everywhere and smell wet and like dog piss. The pictures in their photos must be from when the hotel was first built. They wouldn't refund me the difference between the standard room and the room I paid for because they said I booked through Expedia which is Hotels.com. I tried calling to speak to a person and Hotels.com and the phone system never let me get a live person to help me out and solve the problem and settle up. I just say stay away from this hotel and Hotels.com. The lack of service just isn't worth the hassle for the minor savings they provide. "

"Great location, great breakfast, nice and quiet area. Close to Tx state railroad. "

"For the price there is way better just across the street. Breakfast is a hassle. You take a voucher to a cafe that’s in a completely different parking lot. Microwave stopped working. My room had not been cleaned at all from the last tenant. Won’t be staying here again for damn sure"

"This place was just what my husband and I needed for a little weekend getaway from the hustle and bustle of work life! I can’t say enough about how beautiful this property is! We also had the opportunity to meet the hosts and they were some of the nicest people! We are already looking forward to our next visit! "

"I booked this room through Expedia.com. Upon arrival I was told there was no room available. I asked why and was told their computer system overbooked the hotel and since I booked through Expedia, there was nothing they could or would do. We had to go to another town to get a room. Later when I called and complained to Expedia a representative called the Super 8. When she returned to me she said she was told that the Super 8 had a water heater failure and it affected a section of the building. Sounds to me Super 8 is lying about something. What I want to know is whether Expedia will do anything about a booking through their website that leaves travelers stranded. "