Plymouth The Box Hotels

"Having stayed at this hotel approximately a dozen times it’s been the last few visits that I have to ask every evening for clean towels and coffee refills! They then still don’t give the room any attention! Light bulbs missing from bedside lights! Very basic maintenance and housekeeping!"

"Nice breakfast and very pleasant modern room. Was on a business trip and this was perfect."

"The hotel was as leonardo hotels always are; clean, comfortable and well located. The highlight in this hotel were the amazing staff, particularly at breakfast. All of them worked tirelessly to make the area clean and well stocked, Kieran worked with a smile, Billie was energetic, extremely welcoming and was so friendly whilst Chris was our son’s star magician! He was not only working hard, as the others were, but made out son feel super special - showing him magic tricks and checking on him. We had already said that we would gladly stay here again but now, we want to come sooner purely to see the wonderful people that work there! Thank you all for an amazing stay."

"A great hotel, staff are friendly, trendy bar and rooms. Our room was immaculate. Loved the bar area, hotel in walking distance of the Barbican, shops and Royal Dockyard. "

"Clean and spacious room, friendly and helpful staff, delicious breakfast, swimming pool nice but needs to be updated "

"Lovely location but we both slept really badly as the walls are very thin and not soundproof in the least!! The person in the room next door was talking (maybe gaming) loudly all night, until some time after 5.30am, making it impossible to sleep. Otherwise hotel was friendly and a ve try pleasant experience."

"This is a GUEST HOUSE and not a hotel. I guess I misunderstood this. We came in after check-in was closed at 8:30 p.m. and didn't realize they closed. Radiators went off for a long time and the room was cold. Moisture from the roof was on one wall. Bathroom was clean and nice but small. Room was large. There was a door to a semi-balcony but we didn't have access to it. Breakfast was good. Breakfast staff were friendly and helpful. There was no refreshment of tea and milk. The bed was comfortable."

"Very convenient location for exploring Plymouth. Drakes Circus, the Barbican and Hoe are all within a 5-10 min walk and there are many places to eat within a few minutes walk. The room itself was equipped well enough. We found the kitchen very convenient. The bed and pillows were slightly uncomfortable but were fine. Overall we enjoyed our stay, however a number of small inconvenient things really impacted our stay. -The storage cupboards alongside the bed were completely unusable as the bed blocked the ability to open the doors. If we were to push the bed far enough to open the doors, then only one side of the bed would be useable. This meant we had to leave our suitcases open on the floor for the duration of our stay as there was no bench or luggage stand to place them on. -The couch was comfortable enough but far too small for two people to sit comfortably and was very small for the scale of the room. -The small dining table was the only place to put down small belongings and to hang coats so it left the table mostly unusable. A wall mounted coat rack would be a beneficial add to this room -The only place to blow dry hair was under the TV. The only mirror in the suite was a foot too far away from the outlet and I had to use the reflection in the TV to dry my hair. -The light in the hall entrance is motion activated and there was no off switch that we could locate. This meant that if you went to the washroom in the middle of the night, the whole room lit up and woke"