Salvador The British Cemetery Hotels

"Great location. "

"Melhorar o cheiro de mofo no quarto "

"Beautiful accommodations, friendly staff, perfect location. Will definitely return"

"The room was clean, the staff very friendly and helpful. Specially Luciana,Victor and Luiz. The restaurant personnel also friendly. "

"O hotel é bem básico, mas é estranho pq a estrutura é boa, mas eles falham em coisas muito simples, como toalhas e roupas de cama machadas e baratas no quarto. Esse hotel se vale totalmente da localização privilegiada, mas precisa urgente de renovação."

"Wonderful unit and the laundry downstairs came in handy "

" I rarely leave negative reviews, but I feel obligated to warn other travelers. Hotel Portobello is advertised as a 4-star property, but based on my experience, it felt closer to a 1-star hotel. The facilities are outdated and in serious need of renovation. The rooms and common areas look worn down and poorly maintained, nothing like the photos shown online. The overall condition of the property does not reflect a 4-star standard in any way. For the very high price we paid, we expected comfort, quality, and a well-maintained environment — instead, we were extremely disappointed. The value for money is simply not there. This hotel is significantly overpriced for what it offers. A 4-star rating suggests a certain level of quality, service, and upkeep, and unfortunately, this property does not deliver that experience. The only positive part of our stay was the housekeeping service. The maid did a good job keeping our room clean and making the bed, and we truly appreciated her effort. However, that was the only highlight. Overall, this was not a 4-star experience, and I would not recommend it at the price they charge. Travelers should carefully manage their expectations before booking."

"The staff were amazingly helpful and friendly, the amenities were well designed and well maintained, and the food was wonderful. We would definitely stay here again and we highly recommend this hotel."

"I am giving 1 star because the employees of the hotel are kind. As soon as we entered the room there was a dead cockroach on top of the sink. The television did not work at all in the first room and the smell in the hall if you have any type of allergy, do not go. On the second day I went to complain and on our way down the elevator stopped. We talked to the receptionist and she moved us to a different room. The tv in the new room worked, but there was a cockroach running around the room (also caught on video!) and when my daughter took a shower the entire bathroom flooded. We had to ask someone to fix it. It was the first shower in the "new"bathroom. The next day they closed the swimming pool with no previous notice. I am not even going to talk about the food. Very bad food. Not even the French fries. You can see the oil is old. One of the highlights of hotels in Brazil are the breakfast, not in this hotel. No fresh fruits, very low variety of options. I am very glad that we left when we did. A horrible, horrible, experience."