Los Angeles The Broad Hotels

"Bathroom flooded and ruined some of clothing I had sitting in a cloth bag on the bathroom floor I placed there the night beforehand to have ready to go."

"Lovely room, wonderful hotel and really easy check in process"

"The staff was very kind, but this place was low quality and not clean. The bed was not comfortable, and the sheets felt cheap. There were not enough lights in the room. The hotel was in a terrible area and did not feel safe. "

"Very medium. I’d expect a Marriott to be held to a much higher standard. I understand it’s an old hotel, but the rooms were seriously not up to the standards. If you like this type of hotel maybe you’ll enjoy. I’d definitely pass this one. I felt like I was in a hotel in Cuba. Flickering lights, odd spacing, weird duvet. A window that I couldn’t open. One of the handles fell off the window. Pretty rickety old place. Was this stain in the shower floor. Was a mirror across from the toilet. It’s like the someone hired a discount designer. Definitely not worth the money."

"The staff is friendly but the rooms need an upgrade the food is average "

"The rooms were spacious and very up to date."

"The line to check in was incredibly long. My kids and I waited about 35 minutes just to get checked in. After finally receiving our room and going upstairs, we discovered that the hot water was not working, the toilet would not flush, and the phone in the room was also not working. I then had to go back downstairs and wait in the long line all over again just to get the room changed. What was most disappointing was that there was no effort made to compensate for the inconvenience or make the situation better for my family. Instead of offering an upgrade or any type of accommodation, we were simply moved to another similar room. I understand that issues can happen, but I expected more effort to help make things right, especially considering the inconvenience and the fact that I was there with my children."

"Cool"

"Where do I even start? If you’re expecting the Doubletree Hilton standard forget it! This is not a 4 star hotel at best it’s 2. To check in early is 75$ no problem however the dirty room that was given not ok. The rooms are so run down . The bathroom are peeling and nasty. No room service and all excuses are “because of Covid”. If you’re black EVERYONE and I mean EVERYONE looks at you like how dare you have standards. Then the people next to us had loud aggressive s e x everyday at 5am "