南安普敦布鲁克剧院附近酒店

“Overall is satisfactory! ”

“Quite pleased with service all around. I checked in early and there was a fee but not what other hotels in area are charging. No food available until 5:00pm. That’s when restaurant opens. Food choices were good for evening meals ”

“Clean room Only thing i dont like was the check in , i understand the check in time is 3pm, but hopefully your staff will give consideration, we arrived in the hotel at 2:30pm after a long drive but when i checked in they told us to wait till 3pm for check in, just 30 mins early but they dont bother to give consideration esp we are tired from long drive, its not helpful for the guest. ”

“Nice and comfortable excellent decor. However toiletries need improvement, body wash and shampoo combined and no body lotion”

“Unfortunately, I didn't have contact with any of the staff ”

“Great apartment, super friendly host!”

“Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed……

“Shower was dirty. A tv would have been good ”

“Great experience for families with very comfortable beds.”

“The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.”

“Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . ”

“Clean room”

“First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left……

“I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking……