Lansing The Creole Gallery Hotels

"Everything was crooked and the whole property smelled horrible. The lamp was broken, the toilet paper was even crooked. The room smelled ok, the jacuzzi tub was clean and the bed was comfortable. It was also very cold even having the heat on. "

"Tiles were broken in bathroom and pool area Hot tub edges were sharp and my child cut themselves. There were dark brown spots on the trim edges in the bathroom. Front desk associate was in her personal phone speaking very loud and vulgar. Other guests around our room were very inconsiderate of night time "

"Room was good, staff was nice and respectful."

"Yes, all was clean and professional staff."

"The pool wasnt up and running which was TERRIBLE because that one the only request by our large group of 12 people! "

"Was under construction and terrible. Not sure why it pops up for a place with breakfast included when you have to pay for everything. Parking lot is atrocious. Just all bad"

"We just returned from staying at this hotel and we loved it. The hotel is very modern and chic and very clean. The hotel was very crowded but oddly enough, we never heard a peep when in our room. I will say there was only one desk clerk and we had to wait about 10 minutes just to check in. There seemed to be a large group with a kid's basketball team that were all checking in around the same time. It would have helped to have had another clerk though. All in all, I would highly recommend this Hyatt. Be prepared to pay $14 to park in their lot though. There were spots right outside the door in their lot but we were told there was no overnight parking there even though we recognized some of the same vehicles wjen we checked out from thr night before parked there. That is my only complaint. "

"The room was very clean and comfortable can’t wait to book again "

"Yes."