搜索恩瑞斯的城堡

“The room is quite spacious, new and clean, staff is friendly, the other part of the motel is under renovation, can see the ocean from the big slide glass door.”

“為咗長堤呢個景點而住呢間酒店！酒店地方係好近長堤！酒店整體可以接受！只不過附近沒有什麼餐廳選擇！”

“地點好，房間乾淨，出口就有免費停車場。”

“Mop & clean the floor pls. It doesn't have Foxtel as said online. ”

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“Excellent location, close to surrounding attractions. Convenient parking, friendly landlord, smooth check-in. Breakfast is optional, highly recommended.”

“Just a easy and amazing place to stay, very affordable and great location”

“Room was neat and tidy. Large enough to accommodate our dog. Tiled floors meant there was not lingering pet smell. There is a small patch of grass at the front of the hotel for dog relief, very helpful. Would stay again.”

“We booked via expedia. Since we expect ourselves to arrive later than check in hours, we have requested expedia to contact the park for late check in arrangement. The reply from expedia is asking us to contact hotel directly. We arrived the park 18:01 and the reception is closed. Without receiving any safe box code from expedia, we stand in front of the gate with wind and rain. Fortunately, we called and left message to the park’s after hours mobile, and Belinda (the property manager)……

“I am extremely disappointed with my stay and would like to raise several concerns regarding the poor service and lack of basic standards at this property. Firstly, the receptionist was extremely rude and unwelcoming. The way guests were treated was unprofessional and made the overall experience unpleasant from the moment of arrival. Secondly, none of the facilities were available for use due to ongoing renovations. This information was not disclosed on the website or communicated to guests……

“The room wasn’t cleaned properly. Balcony lock was broken. The previous guests clothes were still in the room.”

“large restaurant”