Monroe The Golf Club at Mansion Ridge Hotels

"Overall very nice place although breakfast was okay staff was wonderful clean place crowded"

"If you're booking a special room through a third-party platform, be sure! Definitely call the hotel staff.Since I was traveling with my baby, I booked a large bed accessible room a month in advance. We got there a bit late that night and the front desk didn't tell us anything and just assigned us a regular room. Because the smoke alarm went off that night, everyone had to go outside and wait. When it was over, I asked about my room type and whether I could get a different room the next day. Unfortunately, the room type information wasn't shown on the order, so I couldn't show it to the front desk staff. The girl told me I only booked a standard room and couldn't switch rooms for me.Later that night, I contacted the platform customer service again to confirm my room type, and they also helped me call the front desk to ask.It's just that the girl said even if we book a disability-accessible room, we might still get a regular room, and regular room guests might get a disability-accessible room. That doesn't sit well with me - what's the point of booking my specific room type in advance then? Is the management that chaotic?Luckily, another front desk lady was working the next day and explained to me that they can't see the room types on third-party platforms, so you definitely need to book through their official website.Finally they helped me get a wheelchair-accessible double bed and added a small bed so we could make a bunk bed.I'm so grateful for their help and effort"

"I booked bc it said there was an indoor pool, but didn’t specify that it was seasonal. I was slightly disappointed about that but other than that no issues"

"The room is old and the ceiling was stained, blinds were ripped, bathroom was gross, with a tub that was peeling and in dire need of renovation. The furniture is super old and worn. The outlet didn't work, so our phone didn't charge. The door looked like it was broken into in the past. Then in the morning, the coffee machine was out of order and some of the bagels were stale and they only had one hard boiled egg that was dried out."

"Staff friendly old hotel but well maintained "

"Awesome experience!"

"Nice clean hotel !"

"Great breakfast, clean rooms "

"Check was great. Mahesh was nice, quick and efficient. Hallway to my room smelled like perhaps they had sewage leak. Industrial floor fan in hallway. Room was lovely and large. Luckily, the smell wasn’t there. The bed was perfect. Shower was nice and hot. Lots of parking. I didn’t have any breakfast, so can’t rate it."