圣安娜天文台附近酒店

“環境很好，住的很自在方便”

“Excellent location, staff was professional, $25 to park outside and $10 resort fee add up on a stay, staff was knowledgeable, wonderful dog park and trail across the street from the hotel. Dog friendly, and guest friendly. One negative: the hotel states it doesn’t allow cigarette, vape, marijuana smoking in the hotel, rooms, patio and common areas. I had to move three times because of secondhand smoke from guests cigarettes, vape, and smoke marijuana. I finally moved away from……

“I recently stayed at your property after booking through Expedia. I had reserved a two-night stay but checked out after the first night because the condition of the room was unacceptable. During our stay, we found a large cockroach in the room, the bathroom vanity leaked and flooded the bathroom floor, and there were hairs on both the towels and the blankets. The room did not appear to have been properly cleaned, and we no longer felt comfortable staying there. Although we had paid for two……

“The corridor on the fourth floor smells very bad.”

“good”

“The AC system is way too loud, which decreased the sleeping quality. The room is spacious but the bathroom is a bit outdated.”

“The room cleaning was really disappointing and not up to standard. The hotel offers a daily USD 15 credit per room for restaurant spending, but when we stayed in two rooms and spent USD 30 at Starbucks, it wasn’t deducted at checkout. Since my bill was sent directly to my email, I only realized the mistake after receiving it. Very frustrating experience.”

“I am very angry about this stay. When I checked in, the door and windows were left open, and the room smelled damp and moldy. The curtain had what looked like blood stains, and the bedsheet had mold spots. Since it was already late and I had a full workday the next day, I reluctantly decided to stay. When I picked up the plastic “Do Not Disturb” sign, I found oil on it, which was disgusting. The room had almost no sound insulation. I could clearly hear the TV from the next room and footsteps in……

“Expensive parking . Too many kids in diapers peeing and poo the hot tub . Hot tub are Not for kids . A lot of money for partial ocean view I have parking view . I like to recognize 2 employees Teresa front desk and Patrick or Peter he knows about dogs on Monday morning he set my car my dog stairs ! Was a wedding on Saturday they charge you more I like more the weekdays here than weekends”

“Good”