Search Residences in Thompson Okanagan

"Overall is good. But some customer service is not good."

"Breakfast could be better and the hot tub 5 degrees warmer"

"Great Clean Hotel; Friendly Helpful Staff; Wonderful for Families; Lots of Amenities;"

"We did not use breakfast voucher....hotel was clean ...staff friendly"

"Affordable and convenient "

"Good"

"The kitchenette was disgustingly filthy with food particles on the counter top. The pots were burned and unusable, the cutlery was unwashed but put in the drawer. The floor was so sticky that even with shoes on it was sticky. The stove was filthy on the top and in the oven. The drapes were hanging by a thread. Floor was not vacuumed. Food crumbs on tv dresser.There was one towel in the bathroom. We complained, and were given a few pots but not useable either as burned. Staff sent someone up to clean the kitchenette. All that was done was brushing the crumbs to the floor. Nothing done about the sticky floor. I spoke to the manager and he said he would make it right but actually did nothing. We asked for compensation or another room but there was no other kitchenette available. Refunds are not given. Everyone needs to know about this place and give hones reviews, not ones that can be made by staff or their friends or who ever gave even a low rating. "

"Nice"

"Great location and large room for the family"