Tijuana Tijuana Arch Hotels

"Nice clean comfortable bed and room"

"This is 100% the place to stay if you are visiting downtown Tijuana. There is validated parking, the location super close to downtown, its clean, the staff is nice. Will be returning again!"

"Upon booking the room Expedia showed free parking, but that is not true. Front desk staff is very friendly as well as breakfast buffet waiter Julio. Excellent food and coffee. Towels in the room were in extremely bad condition, shower glass door looked dirty. Another inconvenience was at time of departing, I ended up loosing proof of parking ticket after paying $250 pesos. We proceeded to tell the gate guard of lost ticket, she then called security guard to get clearance and charged us for another $250 pesos. She then called Security guard who told me that I needed proof from front desk that I was a guest. After returning with proof of guest from front desk, I was asked for proof of vehicle registration and drivers license. I thought this was absurd, Hotel manager along with two other guards showed up, this is were I became agitated because I was questioned and was asked to show luggage in the trunk of the car, hotel manager assured me it wasn’t about paying extra however never returned the extra money we paid for parking. I felt humiliated because I had to show proof of the nature of the business trip. They could have checked cameras to show I was a guest, and that parking ticket was paid. I will not be returning to this hotel nor I recommend it. "

"The room was clean. Bathroom a little worn. Bed very hard. No view at all faces truck yard. Walls thin can hear everything. Breakfast was decent. Parking has security. Location not great. "

"Clean, organized, and great location. Service was top-notch, professional, courteous, and reliable."

"Cozy little room, not the quietest at night"

"Si muy buen servicio 👍 lo recomiendo su desayuno continental en el piso 32 "

"The check in was bad experience, the front desk said we were missing a reservation but then after it was cleared they stay was great"

"Nice staff, but so loud at night that you will not sleep at all until the music and slamming doors stop at 6am. "