We found bugs and bug eggs under the pillow and on the sheets in midnights and no one can help us to change bedding until next morning after 9 AM. So I stay up for all night because I don’t want disturb my mom and sister when they are sleeping.
zhu
2023 年 6 月入住 1 晚
8/10
It is good and convenient to stay here. I will stay again.
YUHSIN
2021 年 12 月入住 1 晚
8/10
Hotel muy bien ubicado cerca de la zona del aeropuerto y cruce de la frontera
Limpio y con personal amable
ALICIA
2025 年 7 月入住 3 晚
10/10
Shuttle to airport accommodated our needs and took us to the airport at 4:15am
Roberto
2025 年 7 月入住 1 晚
10/10
I
Nelson
2025 年 6 月入住 2 晚
8/10
Close enough to TIJ with shuttle.
Azucena Marie
2025 年 7 月入住 1 晚
10/10
I liked this hotel. The staff was very nice with us. The place looked clean and the rooms too. We didn’t know that the hotel offers service transportation to the airport and to the U.S consulate. This was excellent for us. They offered a buffet in the morning from 6:00 A.M to 10:00 A.M. It was good and the people who were attending it were very nice. The hotel has a pool inside and it was good for our kids. Definitely, I would book again in this hotel.
Leslie
2025 年 6 月入住 1 晚
6/10
Nos tocó esperar una hora para que nos asignaran la habitación.. y por esa razón no tuve buena experiencia espero que mejoren ese aspecto
Jeniffer
2025 年 7 月入住 1 晚
10/10
The staff where nice
Gustavo
2025 年 7 月入住 1 晚
8/10
Ok
Amelia
2025 年 6 月入住 1 晚
8/10
Convenient
Azucena Marie
2025 年 7 月入住 1 晚
10/10
Everyone was so accommodating, The manager was amazing with an issue I had with my credit card. My room was spotless and smelled amazing.
KATHY
2025 年 7 月入住 1 晚
4/10
Everything was great until I checked out and asked for a fiscal invoice (for expense claiming). Neither Expedia or the hotel were willing to give one (sounds like tax evasion…) shame on you both
Pedro Gabriel
2025 年 6 月入住 1 晚
4/10
Check in/check out was smooth and staff was polite. Room looked clean, bright and felt welcoming.
Breakfast: I arrived to bfast area 30mins before closing and food warmers had been turned off so food was cold. There are some male workers assisting guest with bfast. I dont see the need as it is buffet style. It is uncomfortable as you cant help but feel rushed. The second day I arrived earlier and food was warm yet still felt rushed.
After bfast we accidentally went to wrong floor and my key opened an another room. We let the front desk know and she stated that the key was indeed assigned to my room( that wasn’t the concern) even though it opened a room assigned to someone else. Housekeeping was polite and did accommodate late clean up but left crumbs on desk and did not exchange used towels for cleans ones. Parking is underground, clean area but without security. Elevators available from parking.
Added FYI
When ordering from UberEats as the address shown leads driver a couple blocks down (you would have to go pick up or you wont receive foodand still be charged) you're better off using address of a business that shares above ground parking and select meeting place/pin point to be hotel entrance.
CYNTHIA
2025 年 6 月入住 2 晚
6/10
Elena
2025 年 6 月入住 3 晚
8/10
Pablo
2025 年 6 月入住 1 晚
10/10
English speaking staff, very helpful
Shivani
2025 年 6 月入住 2 晚
10/10
I really enjoyed my stay at Hampton Inn. the property was clean and the staff was very nice.
Beatriz
2025 年 6 月入住 3 晚
10/10
Parking was convenient and rooms clean easy check-in in the same parking lot in the front entrance is a really delicious taco place would recommend very close to the airport
Priscilla
2025 年 6 月入住 1 晚
10/10
Franklin
2025 年 6 月入住 1 晚
10/10
Si
Medardo
2025 年 6 月入住 1 晚
10/10
Hospitality is good and place is clean
Jeanny
2025 年 6 月入住 1 晚
10/10
CHRISTIAN
2025 年 6 月入住 1 晚
6/10
No hicieron limpieza mientras estaba fuera, poco personal de limlieza