蒂瑟默哈拉默親子酒店

「Good location close to Tissa lake nice staff」

「Our rooms were disgusting, so much so that we ended up not paying. There was a new manager one week into his job, he was very apologetic but could do nothing about the multiple issues. The room was full of insects, furniture falling apart, we had a lamp with no electric cable attached, it looked like the rooms had been added to the building at a later date and work was still going on. The stairs up had electric wires hanging out and dangerous drops where railings should be protected by nailed on...

「Great view 」

「很喜欢泳池，在房间外。酒店服务和设施都很不错。还会再次光临的。」

「Our host was exemplary in showing us the local area. We had a deeply moving experience at both Kataragama and Tissamaharama. Pradath is an excellent resource for All things Sri Lanka. The accommodations are first rate. Big comfortable bed. Modern shower and tub. A/C and Wi-fi work great. Excellent meals prepared. It is the perfect spot to retreat in the evening. We heartily recommend it and will hopefully return. 」

「Well, we should have a good experience there since it locates in the nature. But the management is poor because they charged us twice! I booked the hotel on hotels.com and paid immediately, but after coming back our country, I checked my bills and found the hotel charged one more time through my credit card! After complaining this situation to hotel.com, the hotel is still processing and hasn's reply for one week! What a shame!」

「態度正面」

「Had trouble at first with staff saying booking didnt go through so had to contact hotels via X to sort out. The one staff was a great guy, so freindly and helpful, i was in the area to visit national park and he arranged this for me. Only problem with hotel is internet did not work, and no phone reception in that area either. 」

「The manager and staff were super nice which is really what made our stay. They went over and beyond to make us comfortable. The facilities are average but some of it does need an update as the A/C units are really loud and the curtains aren't in great condition. Also the Wi-Fi didn't work in the rooms and so to use Wi-Fi you need to go to the common area which in the evenings gets a TON of mosquitoes so that wasn't idea. But the pool was nice and landscaping was well-maintained. 」

「房间很大 早餐也不错 就是有的房间空调和热水不行需要改进 地理位置不错 也提供司机房」